ITSM

ITSM Developer Jobs

38 jobs found

Today

ServiceNow Developer

Experis Charlotte, NC

Charlotte, NC

Today

$60 - $65/hr Full time Backend Developer APIs Data Integration

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Job Description

Experis is seeking a ServiceNow Developer for an onsite role in Charlotte, NC 28202 to design, configure, and maintain ServiceNow applications supporting Third Party Risk Management (TPRM) on an enterprise platform. This position works across the delivery lifecycle, including development, integrations, testing, deployment, and production support under an established SDLC and change management process.

What you’ll do

Design, configure, and maintain ServiceNow applications, workflows, integrations, and user interfaces for TPRM within an enterprise ServiceNow environment.
Build solutions using ServiceNow capabilities including custom applications, APIs, business rules, flows, and catalog items, aligned to out-of-the-box configuration and industry best practices.
Partner with Product Owners and platform architects to deliver compliant business value within an established Software Development Life Cycle (SDLC) and change management process.
Participate in all SDLC phases: requirements analysis, design, development, testing, deployment, and production support, leveraging Agile practices.
Develop and troubleshoot integrations with internal and external systems using REST, SOAP, and other enterprise integration technologies, ensuring security, auditability, and regulatory alignment.

What you bring

ServiceNow Certified Application Developer (CAD) certification.
3-5+ years of experience developing and supporting ServiceNow applications and platform capabilities.
Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
Proficiency in JavaScript, ServiceNow scripting, APIs, integrations, and workflow automation.
Strong understanding of SDLC methodologies, release management, testing, and deployment practices, including DevOps and governance/change control.

Technologies

ServiceNow, Third Party Risk Management (TPRM)
Custom applications, APIs, business rules, flows, catalog items
REST, SOAP, JavaScript
DevOps
ServiceNow Workspaces, ACLs, Script Includes
UI Actions/Pages, Forms, Playbooks, Portals, Reports
Agile

Compensation and location

Location: Charlotte, NC 28202 (onsite)
Pay range: USD 60 - 65 per hour

Benefits

Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay

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Today

Principal Software Engineer

Dimensional Fund Advisors Austin, TX

Austin, TX

Today

Full time Backend Developer Senior APIs

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Job Description

Dimensional Fund Advisors is hiring a Principal Full-Stack Engineer on its Platform Engineering Team. This hybrid role in Austin, TX focuses on building and supporting platform capabilities spanning infrastructure, data, applications, and security. You will lead technical execution, mature engineering practices, and help integrate platform services with systems already in use, including ServiceNow.

What you’ll do

Design, develop, document, test, and support technology services that power the platform
Deliver solutions that align with customer needs by collaborating with business analysts, product owners, subject matter experts, and project managers
Lead engineering and design efforts, driving architecture patterns that improve how the platform is built and operated
Contribute to design reviews to ensure modern, secure, scalable, best-practice development and operations, including approaches such as everything as code and zero-trust
Critique and approve code changes, and mentor junior engineers to raise the team’s engineering and security standards
Build and enhance CI/CD pipelines, improve development practices, and create supportable solutions
Write unit and integration tests, contribute to the engineering wiki, and produce detailed documentation
Integrate platform services with ServiceNow and provide technical troubleshooting and production support
Partner with subject matter experts to help developers, business users, and clients succeed
Stay current with emerging technologies and collaborate with technical product owners to define a service roadmap

What you bring

10+ years of programming experience in Python (open source) or equivalent experience
5+ years supervising other developers, including reviewing and approving code changes through standard SDLC processes
Experience with automated acceptance testing and the ability to write unit-tested, maintainable code
Proficiency building RESTful APIs and web services
Strong understanding of cyber security risks and demonstrated ability to design and build highly secure applications
Proven experience delivering value and innovation through CI/CD
Knowledge of best practices for IT operations in an always-up, always-available service environment
Experience working in Agile/Scrum with a software development and integration focus
Education: Bachelor’s degree in engineering, math, computer science, or a related field (or equivalent work experience)

Technologies you may work with

Python, RESTful APIs, CI/CD, ServiceNow, Kafka, GitHub, GitHub Actions, Team City, Airflow, PostrgeSQL, Ansible, SQS, Redis, Docker, Kubernetes, Okta, OAuth2, PlainID, ELK, Grafana, Agile/Scrum, SDLC

How you work

Open-minded, curious, and resourceful
Lead with vision and purpose to drive transformational change
Stay current with modern technologies and solutions
Solve problems systematically and transparently, and collaborate to design and deliver
Bring an engineering and security mindset

Preferred competencies

Site Reliability Engineering
Financial services industry knowledge or experience
Experience with message streaming systems such as Kafka
Experience with build pipelines including GitHub Actions and Team City
Experience with Airflow, PostrgeSQL, Ansible
Experience with messaging and queuing systems such as SQS
Experience with Redis
Experience with containerization and orchestration such as Docker and Kubernetes
Experience with Okta, OAuth2, PlainID
Experience with monitoring and alerting such as ELK and Grafana
Experience with ServiceNow

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2d ago

ServiceNow Developer

Deloitte McLean, VA

McLean, VA

2d ago

$152k - $253k/yr Full time Data Integration Information Technology (IT) It Service Management

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Job Description

Deloitte’s GPS ServiceNow team is building scalable platform capabilities that support mission and operational needs. In this onsite role in McLean, VA, you’ll design and deliver ServiceNow solutions that translate business requirements into workflows, automation, and reporting that teams can rely on.

This position supports technical transformation on the GPS ServiceNow team, combining hands-on platform development with collaboration across architects, functional teams, and stakeholders to align with engagement priorities. You’ll also help improve performance, usability, and scalability through testing support, defect troubleshooting, and ongoing technical documentation.

What you’ll do

Design, develop, configure, and implement ServiceNow solutions that support mission and operational needs across the engagement
Translate business and functional requirements into scalable technical solutions within the ServiceNow platform
Build and customize workflows, forms, modules, dashboards, and automation features to strengthen program and project management activities
Collaborate with architects, functional team members, and stakeholders to deliver platform capabilities aligned to engagement priorities
Troubleshoot defects, support testing activities, and maintain technical documentation, platform standards, and enhancements

What you bring

5+ years of experience developing and configuring solutions on the ServiceNow platform
5+ years of experience with JavaScript, ServiceNow scripting, workflow configuration, and platform customization
Experience developing ServiceNow workflows, forms, modules, dashboards, and automation features
Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Bachelor’s degree
Active TS/SCI with Polygraph security clearance
Ability to work onsite in McLean, VA up to 5 days per week
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Compensation and incentives

The estimated wage range for this role is $151,500 - $252,500 per year. The range reflects factors such as skill sets, experience and training, licensure and certifications, and other business needs. Compensation decisions are based on individual facts and circumstances, and may not be set at the top of the range.

You may also be eligible to participate in a discretionary annual incentive program, subject to the program rules, based on individual and organizational performance.

Technologies: ServiceNow platform, JavaScript, ServiceNow scripting, workflow configuration

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2d ago

Agentic AI Software Engineer - Equipment Data Analytics

KLA Milpitas, CA

Milpitas, CA

2d ago

$136k - $200k/yr Full time Backend Developer Agentic Ai Ai Agent

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Job Description

KLA is building next-generation AI-driven analytics and automation for advanced semiconductor manufacturing equipment, and the team is seeking an experienced Software Engineer to help deliver production-ready solutions. This role focuses on agentic AI capabilities that bring together equipment data, hardware telemetry, machine diagnostics, and natural-language interfaces to improve performance, reliability, and productivity.

This onsite position is based in Milpitas, CA and offers a salary range of USD 136,300 - 199,900 per year. You will collaborate across software, systems, hardware, data science, and product engineering groups to develop an end-to-end platform that operates in highly secure, customer-controlled semiconductor environments.

What You’ll Do

Design and develop production-quality software for AI-driven equipment diagnostics, monitoring, and predictive maintenance.
Build and enhance Agentic AI frameworks that integrate LLMs with engineering and equipment data systems.
Develop software that interfaces with complex hardware platforms, including equipment telemetry streams, machine control systems, and manufacturing data sources.
Integrate AI technologies with scalable data platforms using streaming architectures, NoSQL databases, vector databases, and knowledge management systems.
Create secure APIs, services, and orchestration layers that enable intelligent workflows and automated decision-making.
Build high-performance data pipelines that convert equipment and operational data into actionable insights.
Develop modern web applications and user experiences that simplify troubleshooting and equipment diagnostics.
Work cross-functionally to deliver complete solutions, from software and systems through hardware integration and data modeling.
Deploy and support solutions that run in highly secure, customer-controlled semiconductor manufacturing environments.
Advance platform quality through strong software design, code quality practices, testing, and continuous improvement efforts.

Required Qualifications

BS or MS in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or a related technical field.
5+ years of professional software engineering experience building production applications.
Strong programming skills in Python and at least one object-oriented language such as Java, C++, or C#.
Experience developing scalable backend services, APIs, databases, and distributed software systems.
Experience with hardware-integrated software systems, industrial equipment, manufacturing systems, instrumentation, embedded interfaces, controls software, telemetry systems, or IoT platforms.
Data-intensive application experience using SQL, NoSQL, streaming platforms, or large-scale data processing technologies.
Familiarity with cloud-native development, CI/CD pipelines, source control, automated testing, and modern software engineering practices.
Strong analytical and troubleshooting skills, including the ability to work across multidisciplinary engineering teams.

Preferred Qualifications

Experience with semiconductor equipment, manufacturing systems, inspection systems, industrial automation, robotics, or scientific instrumentation.
Experience building applications using LLMs, Agentic AI frameworks, RAG, tool or function calling, or AI orchestration frameworks.
Experience with vector databases, knowledge graphs, machine learning pipelines, or predictive analytics solutions.
Experience developing React-based user interfaces or modern web applications.
Understanding of equipment diagnostics, predictive maintenance, reliability engineering, or operational analytics.
Experience deploying software in secure, disconnected, or air-gapped environments.

Technologies

Python, Java, C++, C#
LLMs, NoSQL, SQL, vector databases
Streaming architectures, knowledge management systems, CI/CD pipelines, APIs

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Master’s level degree with 3 years related work experience; or Bachelor’s level degree with 5 years related work experience.

AI Use Statement

Use of AI, recording tools, or other technologies to generate, suggest, or provide responses during interviews is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer.

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10d ago

Contract ServiceNow Developer (SPM)

Ledgent Technology Remote 🌍 Remote

Remote

10d ago

Contract It Service Management IT Services ITSM

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Job Description

Ledgent Technology is seeking a Contract ServiceNow Developer/Consultant to support a Strategic Portfolio Management (SPM) initiative through a 6+ month W2 engagement.

Responsibilities

Develop, configure, enhance, and report on a strategic enterprise ServiceNow platform using the latest ServiceNow version
Build and implement improvements across the ServiceNow system
Support an enterprise platform that aligns organizational investments, projects, resources, and business objectives
Contribute to enterprise-level ServiceNow implementations and enhancements

Requirements

5+ years of hands-on ServiceNow development experience
Strong background in ServiceNow configuration, customization, development, and reporting
Experience supporting enterprise-level ServiceNow implementations and enhancements
Strong attention to detail and ability to produce high-quality work
Excellent communication and collaboration skills
Team-oriented mindset and ability to work effectively across stakeholders

Preferred Qualifications

ServiceNow Strategic Portfolio Management (SPM) experience
Experience with portfolio management, resource management, project governance, or similar platforms

Location and Engagement

Remote (also includes onsite option in Rosemead, CA)
Contract role with a 6+ month W2 engagement

Technologies

ServiceNow
Strategic Portfolio Management (SPM)

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11d ago

Lead Specialty Software Engineer – Full stack Developer

Wells Fargo Charlotte, NC

Charlotte, NC

11d ago

Full time Backend Developer Manager Angular

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Job Description

Wells Fargo is seeking a Lead Specialty Software Engineer (Full stack Developer) to support the Workplace Service Delivery (WSD) platform and related workplace technology initiatives. In this hybrid role in Charlotte, NC, you will help shape product strategy and drive roadmap execution through requirements management, testing, and production support. You will also partner across engineering, architecture, infrastructure, security, and vendors to deliver scalable, secure solutions while maintaining operational excellence.

How you’ll contribute

Serve as the end-to-end owner for assigned WSD capabilities, aligning business objectives, technology strategy, and delivery execution
Bring strong technical acumen to partner effectively with engineering, architecture, infrastructure, security, and vendor teams
Identify delivery, technical, operational, and dependency risks early to protect timelines and business operations
Maintain visibility into application health, production issues, integration performance, technical debt, and upcoming platform changes
Drive resolution of complex technical and business challenges by facilitating cross-team collaboration
Provide leadership during incidents, production support events, and major releases, including issue triage, root-cause analysis, prioritization, and communication
Partner with engineering teams to translate business requirements into solutions that are scalable, supportable, and secure
Support quality outcomes through solution reviews, test planning and validation, release readiness assessments, and post-implementation reviews
Monitor industry trends and emerging technologies to identify opportunities for innovation and platform optimization
Look ahead to roadmap commitments, capacity constraints, dependency risks, compliance requirements, and future business needs
Build strong relationships with product owners, business stakeholders, technology teams, operations partners, and vendors
Support operational excellence through data-driven decisions, service metrics, adoption monitoring, and continuous improvement
Mentor less experienced software engineers and collaborate across professional levels, including managers
Lead the team to achieve objectives and partner effectively with production support and platform engineering teams

What you bring

5+ years of Specialty Software Engineering experience, or an equivalent combination of work experience, training, military experience, and/or education
5+ years hands-on experience with Java and Spring Boot
4+ years experience with SQL Server development, including complex queries and stored procedures
3+ years experience with software and system architecture
2+ years front-end development experience using Angular and/or React
1+ year experience in AI-related development

Technologies you may work with

Java, Spring Boot, SQL Server, Angular, React, AI
ServiceNow
SDLC tools, CI/CD pipelines, GitHub, Jenkins, GitHub Actions, Artifactory, Sonar, Maven, Gradle
OpenShift Container Platform, Harness
Microservices, Python, TDD, Agile, Scrum, Kafka, event driven architectures
Elastic, Kibana, Grafana, AppDynamics, Splunk, Dynatrace
OpenShift

Role logistics

Hybrid work schedule
Must be able to work on-site at the listed location

Application end date: 30 Sep 2026

Applicants with disabilities: To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and alcohol policy: Wells Fargo maintains a drug-free workplace. Please see the Drug and Alcohol Policy to learn more.

Recruitment and hiring requirements: Third-party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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11d ago

ServiceNow Administrator Developer

Salt River Pima-Maricopa Indian Community Scottsdale, AZ

Scottsdale, AZ

11d ago

$0k - $0k/yr Full time Data Integration Information Technology (IT) It Service Management

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Job Description

The ServiceNow Administrator/Developer at Salt River Pima-Maricopa Indian Community supports day-to-day platform operations and delivers technical solutions inside the ServiceNow environment. This hybrid role focuses on maintaining stability, reliability, and compliance while enhancing the platform with automations and low- to medium-complexity development. This job class is treated as FLSA Exempt.

Role Summary

Operate and maintain the ServiceNow platform and supported applications.
Translate business needs into technical specifications and build enhancements aligned with platform best practices.
Develop and test configurations and integrations, then coordinate deployments across Development, Test, and Production.
Support security, data governance, documentation, and knowledge transfer for long-term maintainability.

Responsibilities

Collaborate with business stakeholders and process owners to document technical requirements for ServiceNow applications, enhancements, and integrations.
Design and develop scalable solutions using ServiceNow capabilities, including custom applications and scripting such as Business Rules, Script Includes, Client Scripts, and UI Policies.
Build automations with Flow Designer and create integrations using REST/SOAP and Integration Hub.
Ensure solutions follow ServiceNow development standards and remain maintainable and upgrade safe.
Evaluate ServiceNow features, plugins, and capabilities to determine best-fit approaches aligned to organizational standards.
Develop and maintain data integration and migration processes using Import Sets, Transform Maps, Integration Hub, and APIs, with attention to data governance standards and platform controls.
Develop and execute test cases for functional, technical, and regression testing prior to deployment.
Support releases using update sets, participate in change management and release planning, and coordinate environment deployments.
Create technical documentation, code documentation, and knowledge transfer materials for smooth transition into operational support.
Manage users, groups, roles, and access control.
Maintain the ServiceNow instance through upgrades, patches, and health monitoring.
Configure workflows, UI policies, business rules, catalog items, and forms.
Troubleshoot incidents and provide higher-level fixes to developers as needed.
Maintain CMDB data quality and discovery schedules (if applicable).
Support integrations at a configuration level, including MID server and connection testing.
Support module deployments including ITSM, ITAM, ITOM, HRSD, SecOps, and related areas.
Follow SDLC best practices, including Git, ATF, and pipeline workflows.
Monitor production incidents and ensure resolution aligns with established service level agreements.
Ensure service requests and implementations meet departmental standards and agreed service levels.
Plan end-user training for COTS application systems and support training that may include vendor contracts or course-based instruction.
Support cybersecurity penetration testing remediation and yearly application account audit processes.
Perform peer reviews of Application Analyst work products and provide guidance to Application Systems Analyst Level I.
Serve as Project Manager on operational projects, including maintaining project schedules and coordinating with technical divisions.
Fulfill Design/Configuration, Testing, Release, and User Education roles on PMO-managed projects.
Review and manage software support to ensure systems remain covered by adequate vendor support.
Perform additional duties as assigned by the Application Systems Manager, Assistant IT Director (Application Systems), or IT Director.

Technologies

ServiceNow, Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer
REST, SOAP, Scripted APIs, web services
Import Sets, Transform Maps, Integration Hub, IntegrationHub, update sets
CMDB, MID server
ITSM, ITAM, ITOM, HRSD, SecOps
Git, ATF, pipelines
JavaScript, HTML, CSS
SLA definitions

Minimum Qualifications

Five (5) years experience providing technical leadership in the third-party off-the-shelf software selection, implementation and support.
Five (5) years demonstrated expertise performing ServiceNow Administrator and/or Development; Application Support.
Three (3) years demonstrated expertise performing Project Management; Business Process Analysis; creating ServiceNow Dashboards and Reports; Training.
Equivalency: any equivalent combination of education and experience that allows the applicant to satisfactorily perform the duties.

Requirements

Bachelor’s degree from an accredited college or university in Information Systems, Management Information Systems, Computer Science, Software Engineering or a related discipline.
ServiceNow Certified System Administrator (CSA) certification with the most recent Delta completed (if applicable).
ServiceNow Certified Application Developer (CAD) certification with the most recent Delta completed (if applicable).
May be required to work beyond normal hours including nights, weekends, and holidays.
Must possess and maintain a valid Arizona Driver’s License.
May be required to receive and maintain a Salt River Pima-Maricopa Indian Community, Community Regulatory License and State Certification (ADOG).
Applicants and employees providing direct services to children are subject to the “Community Code of Ordinances”, Chapter 11, “Minors”, Article X, including background checks every five (5) years.
Drug and alcohol testing prior to hiring as an employee.
Pre-employment background/fingerprint check required.

Knowledge, Abilities, Skills and Other Characteristics

Knowledge of SRPMIC history, culture, laws, customs, and traditions.
Knowledge of project management and software methodologies, and assessing current-state business workflows.
Knowledge of COTS application systems to meet user expectations.
Knowledge of ServiceNow platform administration including core modules like ITSM, CMDB, and Service Catalog, plus user/group management, roles, forms, lists, UI policies, business rules, and client scripts.
Skills in ServiceNow security and access control, including ACLs and troubleshooting with security diagnostics.
Skills in managing CMDB and data imports, transform maps, and environment promotions.
Proficiency in JavaScript and familiarity with web technologies such as HTML and CSS, and REST/SOAP APIs.
Ability to configure Flow Designer automations, scripted processes, and SLA definitions, and to document solutions while following SDLC best practices (Git, ATF, pipelines).
Ability to interact with end users in one-to-one and classroom environments.
Ability to work independently, manage multiple projects, prioritize assignments, and keep current on new technologies.

Location and Compensation

Location: Scottsdale, AZ (hybrid)
Salary: USD 106 - 148 per yearly

Employee Benefits Overview

Medical, dental, vision, and life insurance for regular full-time employees in standard plans.
401(k) and Roth Plans: SRPMIC contributes 5% of compensation to pre-tax 401(k) and matches up to 3% of salary deferrals.
Public Safety Personnel Retirement System (PSPRS) (eligible certified police officers and firefighters).
Arizona State Retirement System (ASRS) (available to Salt River School educators).
Health Reimbursement Arrangement (HRA) with Health Equity, including retiree HRA with Health Equity.
Annual and sick leave accrual.
15 paid holidays each year, including two discretionary holidays and one birthday leave day.
Short-Term Disability and Long-Term Disability.
Employee Assistance Program (EAP) through SupportLinc and WellPath Wellness Program.
Flexible Spending Accounts (FSA) administered by HealthEquity.
Health Savings Account (HSA) available for employees enrolled in HDHP.
Supplemental Life & AD&D Insurance.
Public Service Loan Forgiveness (PSLF) eligibility.