Oracle Customer Cloud Service (CCS) Conversion Developer

Accenture is seeking an Oracle CCS Conversion Developer/Designer to migrate customer-facing data into Oracle Utilities CCS by converting legacy billing documents into CCS templates. This hybrid role is based in Saint Petersburg, FL and involves close collaboration with business analysts, compliance teams, and other stakeholders to ensure accurate data mappings and regulatory-compliant document designs.

Responsibilities

• Design, develop, and test customer-facing documents within Oracle Utilities CCS — including bills, final notices, payment arrangements, and service order correspondence.
• Convert legacy utility billing documents and correspondence into Oracle CCS templates, preserving business rules, data mappings, and regulatory layout requirements.
• Work with Oracle CC&B / Customer to Meter (C2M) data structures to extract and map billing, usage, and account data into CCS document templates.
• Collaborate with utility business analysts, functional leads, and compliance teams to gather requirements and validate converted document designs against regulatory and branding standards.
• Perform unit testing and support UAT, resolving defects and participating in go-live cutover and post-production stabilisation.
• Maintain conversion specifications, template design documentation, and reusable component libraries to support ongoing maintenance and future releases.

Requirements

• Minimum of 2 years experience as Oracle Cloud CCS conversion developer
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Technologies

• Oracle Utilities CCS
• Oracle CC&B

Benefits

• Medical, dental, vision, life, and long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off

Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Equal Employment Opportunity

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative. For details, view a copy of the Accenture Equal Opportunity Statement. Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service members.