ServiceNow Developer - Hybrid & Local Candidates Only

Overview

This position is open to local candidates only with no visa sponsorship available. The role offers a competitive salary accompanied by a robust employee benefits package. The successful candidate will join a hybrid work environment, based in Stamford, Connecticut 06913, and collaborate with the platform owner and the lead ServiceNow developer as the team takes shape.

Responsibilities

• Collaborate closely with the platform owner and the lead ServiceNow developer as the new team forms.
• Conduct a comprehensive health check and discovery of the existing environment to capture custom configurations left by the previous team.
• Oversee daily administration, including user management, group management, and security ACLs.
• Troubleshoot and resolve complex incidents impacting core platform functionality and integrations.
• Support and maintain the current deployment with emphasis on ITSM, CMDB, IRM (GRC), and HRSD modules.
• Diagnose CMDB issues to ensure data integrity and proper reconciliation rules are functioning.
• Manage existing API integrations (REST/SOAP) between ServiceNow and third‑party enterprise tools, ensuring connectivity and data flow remain uninterrupted.

Qualifications

• Strong experience with ServiceNow and a solid understanding of IT Service Management processes including Incident, Change, Knowledge, Problem, Request, Service Catalog, CMDB, Discovery Demand, Resource and Project/Portfolio Management.
• Excellent interpersonal and communication abilities, with the capacity to work effectively alone or in teams with users of varying technical proficiency.
• Strong analytical skills for effective problem solving.
• Experience developing custom applications within the ServiceNow platform from the ground up.
• Proven ability to administer a ServiceNow instance, including delegation of groups, modifications to CMS, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items, and updates to existing solutions requiring revisions.
• Experience creating ServiceNow workflows, update sets, and testing/implementing those update sets into production.
• Ability to document processes, procedures, and changes performed in the system.
• Capacity to translate business needs into effective solutions, turning requirements into usable products; capable of multi‑tasking across projects.
• Understanding of ITIL/ITSM processes preferred.
• ServiceNow System Administrator Certification preferred.
• Experience with various technical components such as implementing, configuring, and customizing Web technologies (XML, HTML, AJAX, CSS, HTTP), web applications, networks, protocols and email (SMTP, POP3), LDAP, VPN, SSL, and related technologies preferred.

Contact and How to Apply

recruiter contact information:

Lori Sklarski, Senior Technical Recruiter, PRI Technology
Email: [email protected]
Direct: (973) 354-2797
Office: 973.732.5454 x27
Cell: 973.432.9968
Website: www.pritechnology.com