ServiceNow Developer
Job Description
Support and enhance the ServiceNow platform through design, development, modernization, and ongoing improvements in a remote role based in Wickliffe, OH.
Responsibilities
- Design, develop, test, and support ServiceNow applications and platform solutions.
- Modernize legacy Workflow Editor workflows by migrating to Flow Designer and Workflow Studio frameworks.
- Build and maintain reusable flows, subflows, custom actions, and automated workflow components.
- Develop and support REST/API integrations with enterprise systems and third-party applications.
- Partner with business and technical stakeholders to gather requirements, troubleshoot issues, and deliver scalable ServiceNow solutions.
Requirements
- 5–8 years of ServiceNow development experience, including Flow Designer, Workflow Editor, and platform customization.
- Proven experience migrating or redesigning legacy ServiceNow workflows into modern Flow Designer solutions.
- Strong working knowledge of JavaScript and core ServiceNow development areas: ServiceNow APIs, Business Rules, Script Includes, Client Scripts, UI Policies, and ACLs.
- Hands-on integration experience with REST APIs and IntegrationHub for enterprise and external application connectivity.
- Strong troubleshooting, problem-solving, and communication skills with the ability to work effectively in a remote, global environment.
Technologies
- ServiceNow, Flow Designer, Workflow Studio, Workflow Editor
- JavaScript, ServiceNow APIs
- Business Rules, Script Includes, Client Scripts, UI Policies, ACLs
- REST APIs, IntegrationHub
Nice-to-Have
- Experience with SAP Basis, SAP DevOps, or SAP-ServiceNow integrations.
- Experience installing and configuring SAP, Adobe, Microsoft Publisher Packs, and SaaS connectors.
- Knowledge of ITSM, CMDB/CSDM, and Service Catalog modules.
- ServiceNow certifications such as CSA, CAD, or related credentials.
Location: Wickliffe, OH (Remote)
Compensation: USD 68 per hour