IT - Sr. Systems Developer

Responsibilities

• Examine system behavior and pinpoint root causes across multiple integrated environments; collaborate with engineering teams to drive resolutions.
• Track support issue patterns, analyze trends, and propose or implement preventative measures.
• Educate and empower stakeholders and Help Desk staff to resolve common production issues more quickly.
• Design and deploy configuration changes and integrations aligned to coding and architectural standards.
• Participate in technical design discussions; document approaches and impacts on upstream and downstream systems.
• Identify opportunities for automation and process improvements within the support workflow.
• Create test scenarios and cases; conduct unit, system, regression, and acceptance testing.
• Develop, maintain, and interpret automated test results where applicable.
• Collaborate with product owners, business SMEs, QA, and other IS teams; provide clear, timely progress updates, risks, and decisions.
• Develop resolution strategies with business stakeholders and set expectations for timelines and outcomes.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent work experience.
• Minimum five years of professional development experience.
• Proven ownership and reliable follow-through on commitments.
• Experience diagnosing complex, integrated systems and relational databases, particularly SQL Server.
• Proficiency in Java with the Spring Framework, or strong experience in a comparable object-oriented language; OutSystems knowledge is a plus with training available.
• Familiarity with REST APIs, messaging and integration patterns, and diagnosing application and server logs.
• Experience using Git and Azure DevOps (or similar) for version control and work management.
• Highly collaborative and communicative, able to translate technical topics for non-technical partners.
• Strong problem-solving skills; able to challenge ideas constructively and propose alternatives.
• Comfort working in a fast-paced environment with high transparency and accountability.

Technologies

• Java
• Spring Framework
• OutSystems
• SQL Server
• Tableau
• Git
• Azure DevOps

Benefits

• Competitive compensation
• Bonus programs
• Cost-effective health insurance
• Pension and 401(k) offerings
• Paid volunteer time
• Gift matching
• Internal mobility and career development paths

Additional Beneficial Experience

• Knowledge of the insurance industry is helpful but not required.