Salesforce Support Developer

Leidos Engineering is seeking a Salesforce Support Developer to help optimize user productivity and security while shaping a custom Salesforce platform in a mission-critical environment. This fully remote role serves a diverse user base, partnering across teams to implement solutions, safeguard data, and maintain a high-performing Salesforce and related web infrastructure.

Responsibilities

• Provide ongoing operational support for user issues and requests to modify custom applications across a broad user base.
• Analyze requirements and translate them into technical specifications by collaborating with a wide range of stakeholders.
• Assist with coding, configuration, maintenance, installation, testing, and debugging of Salesforce-based custom applications.
• Support Salesforce platform security through best-practice implementations.
• Actively participate in regular team and client meetings to ensure development and data security needs are met.
• Multitask across multiple tasks with simultaneous or near-simultaneous deadlines.
• Assist in the management of website stability, availability, and user access.
• Assist in applying WordPress patches and plugin security updates.
• Assist in managing website DNS, SSL, and domain security updates.
• Provide operational support for ongoing website administration and related user issues and requests for custom applications.

Requirements

• Bachelor's degree in software development or related field with 2+ years of experience; relevant experience may be considered in lieu of a degree.
• 2+ years of Salesforce administration and development experience.
• Strong technical knowledge of IT software system configuration, algorithms, and architecture.
• Proven ability to translate customer requirements from a diverse, cross-functional user base into technical specifications and outputs.
• Excellent organizational skills with the ability to work under tight deadlines.
• Strong written and verbal communication skills.
• Self-motivated, disciplined, and capable of working independently with solid time management.
• Ability to adapt to unanticipated changes to production deliverables with short notice.
• Understanding of data security for confidential and protected information.

Technologies

• Salesforce
• Salesforce Lightning Flows
• Salesforce Experience Builder
• Amazon Web Services (AWS), LightSail
• Route 53, Certificate Management
• Bitnami, S3, DataSync, RDS
• DNS, SSL
• WordPress, WordPress plugins
• Java, Apex

Benefits

• Competitive compensation and benefits
• Health and Wellness programs
• Income protection
• Paid leave
• Retirement plan