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Job Description

True North Employment Solutions partners with Spokane’s local employers to cultivate community-based work opportunities that align with individual strengths. In the role of Developer/Business Relations Specialist, you will serve as the bridge between businesses seeking talent and job seekers pursuing integrated employment, building durable partnerships that support inclusive hiring and long-term workforce success.

Responsibilities

  • Conduct targeted employer outreach through in-person visits and regular follow-up.
  • Develop and sustain high-value, long-term relationships with clients, local businesses, and community partners.
  • Market employment services professionally, educating local employers on the value and best practices of hiring individuals with diverse needs.
  • Act as a trusted advisor to businesses, understanding their hiring needs to secure successful, lasting matches.
  • Perform in-depth client discovery to capture each person’s skills, interests, and career goals.
  • Develop individualized, strengths-based employment plans and deliver targeted job-readiness training (resume writing, interview prep, workplace etiquette).
  • Identify and secure specific job opportunities that align with client goals before placement.
  • Assist clients with completing job applications and follow up with employers in person after submission.
  • Arrange interviews and advocate for clients throughout the hiring process.
  • Provide ongoing communication, troubleshooting, and mentoring to both employers and hired individuals to ensure successful, long-term workforce integration and strong business relationships.
  • Collaborate closely with internal employment specialists, support teams, and community resources such as the Developmental Disabilities Administration (DDA) and Division of Vocational Rehabilitation (DVR).
  • Creatively problem-solve employment barriers with a high level of professionalism.
  • Manage your own weekly schedule independently to satisfy hours for each person served.
  • Maintain meticulous, accurate, and timely records of client progress, case notes, services delivered, and time worked.
  • Participate in scheduled staff meetings and complete all required organizational training.

Requirements

  • Must be at least 18 years old with a High School Diploma or GED.
  • Valid driver’s license, a clean driving record, and reliable transportation for daily community outreach.
  • Ability to pass a comprehensive background check and comply with a drug-free workplace policy.
  • First Aid and CPR certification (or the ability to obtain within 30 days of hire).
  • Exceptional communication and interpersonal skills, with comfort in cold outreach and B2B networking.
  • Strong time-management skills and the autonomy to work productively in the field.

Benefits

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Medical benefits

Interview Process

  • Initial Phone Screening
  • Employer Outreach Role-Play to demonstrate networking and sales approach
  • Situational Interview Questions
  • Community Engagement Discussion
  • Professional Reference Checks — please provide references with your resume

To Apply

  • Your current Resume
  • A brief Cover Letter describing your experience with sales, B2B outreach, or relationship-building, and why you want to apply those skills toward meaningful community employment outcomes

Application Question

Application question: This position is community based and requires a lot of driving in all weather conditions. Are you comfortable with this?

Location

Spokane, WA 99207 (Preferred)

License and Certification

  • First Aid/CPR (Preferred)
  • Driver's License (Required)

Shift Availability

  • Day Shift (Required)
  • Night Shift (Required)

Work Location

In person

Experience

  • Working with Adults with Disabilities: 1 year (Required)
  • Sales: 1 year (Preferred)

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