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Job Description

As a Technology Consultant 1, you will help translate user needs into well-defined software specifications, implement and test applications, and support integrations and live system operations. The role emphasizes structured documentation of coding practices and technical solutions to strengthen the team’s shared knowledge base.

Responsibilities

  • Assist with targeted interviews and workshops to capture user needs, ensuring stakeholder requirements are accurately documented.
  • Participate in design discussions to capture software specifications and support the creation of process documentation.
  • Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements.
  • Execute test plans, analyze outcomes, and report defects to the development team to support improved software performance.
  • Support the integration of new software features, helping enable smooth transitions within existing system infrastructure.
  • Monitor and troubleshoot live applications to enable timely issue resolution, and produce comprehensive documentation for ongoing system maintenance.
  • Systematically document coding practices, testing methodologies, and technical solutions to contribute to the team’s knowledge repository.

Requirements

  • Agile mindset with effective communication and problem-solving skills.
  • Ability to work across the majority of areas throughout the SDLC lifecycle.
  • Passion for innovating solutions that drive progress and address future challenges.
  • Proactive approach to monitoring and resolving production issues before they escalate.
  • Commitment to continuous learning, knowledge sharing, and supporting team development.

Location

Phoenix, AZ (onsite)

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