Enterprise Software Engineer II

Dartmouth College is hiring an Enterprise Software Engineer II to support a key software application end to end, from design through production support. This onsite role in Hanover, NH includes technical leadership, DevOps-related activities like upgrades and infrastructure automation, and 24/7 on-call coverage for critical systems.

What you’ll do

• Collaborate with software and infrastructure engineers, as well as customers, to deliver high-quality outcomes across design, implementation, integration, testing, and support.
• Build integrated systems, apply software engineering processes, and help determine business requirements with client stakeholders.
• Independently diagnose, debug, and resolve defects while writing technical requirements.
• Troubleshoot and operate applications, including system maintenance, security, upgrades, monitoring, and automation.
• Provide system-level support by executing tests, reproducing defects, and documenting defect analysis in tracking systems.
• Use software configuration management to maintain software files and to build and install software in development and application environments.
• Create and run software module unit tests, perform integration testing, and help facilitate user acceptance testing to confirm correct operation and quality.
• Spot gaps between software functionality and business requirements, propose solutions, and report findings and recommendations to project leadership and Domain Leadership.
• Act as a technical leadership resource for an application portfolio, applying knowledge of software and data design, systems analysis techniques, and business functions.
• Answer 24/7 on-call for critical production systems, responding quickly to issues including weekends and holidays.
• Develop trusted relationships with clients, partners, and stakeholders, using curiosity and respectful inquiry to understand needs and improve outcomes.
• Serve as a conduit to other ITC resources by enabling communication, tracking, and follow-up on client-raised issues.
• Provide roadmaps for releases and upcoming changes.
• Share practical tips with team members and coordinate with peers and other departments to meet goals and project requirements.
• Collaborate with senior software engineers and architects, exchanging knowledge and seeking mentorship for complex technical challenges.
• Support continuous improvement through ongoing learning and staying current with industry advancements.
• Perform other duties as assigned.

Required qualifications

• 3 years of experience designing, developing, and implementing software systems in an enterprise application environment.
• Experience with application design and maintenance in relational databases and software administration.
• Programming experience in a multi-tier and cross-platform systems environment.
• Experience supporting a large system implementation.
• Familiarity with deploying and managing CI/CD pipelines.
• Experience installing and maintaining vendor-provided software.
• Ability to manage multiple projects simultaneously.
• Bachelor’s degree, or an equivalent combination of education and experience.

Technologies

• Ruby, JavaScript, Python, Java, Rails, React, Spring and Boot
• SQL (Oracle, Postgres)
• RESTful APIs
• Kubernetes, Docker
• Git, SaaS

Preferred qualifications

• Experience in database administration, application design, and maintenance in an enterprise environment.
• Programming experience in multi-tier, cross-platform systems using SQL, Java, Ruby, ODI, replication technology, data modeling, and JavaScript.
• Experience supporting large system implementations, resolving complex problems, and integrating distributed systems including networking.
• Experience with automation, deploying and maintaining complex systems, and developing REST APIs.
• Demonstrated expertise in root cause analysis on distributed systems, client relationship leadership, consulting experience, and use of Agile and project management methodologies.
• Demonstrated ability to collaborate, lead initiatives, mentor and teach others, and use source code control systems.
• Familiarity with cloud technologies such as AWS, Azure, GCP, or OCI, as well as computer security systems.
• Skills in application upgrade, cloning, installation, and understanding MVC architecture.

Additional information

• On-site location: Hanover, NH
• Compensation: USD 87,700 - 109,600 per year
• Driving a vehicle essential function: Not an essential function
• Tobacco-free policy: Dartmouth College prohibits smoking and the use of tobacco-based products (including smokeless tobacco) in all facilities, grounds, vehicles, and other areas owned, operated, or occupied by the College.
• Background check: Employment is contingent on consent to and successful completion of a pre-employment background check, which may include criminal background check, reference checks, work history verification, conduct review, and verification of academic credentials, licenses, and/or certifications.