Employment Services Job Developer I (Customized Programs)

The Employment Services Job Developer I role supports participants in Goodwill Industries of San Diego County’s Customized Programs by providing job search services and post-placement retention follow-up, along with completing required administrative and documentation tasks under the direction of the Customized Programs/Business Development (CP/BD) Manager.

Location and Schedule

• Location: El Centro, CA (onsite)
• Schedule: Tuesday to Thursday, 8:00 a.m. to 3:30 p.m.
• Travel: 50% to 70%

Compensation

Salary Range: USD 22 to 25 per hour

Education and Credentials

• GED or High School education or Certification/License in related field required
• AA, BA, or BS degree preferred
• Must become First Aid & CPR certified

Core Responsibilities

• Provide job development to companies and organizations so Employment Services participants can obtain long-term competitive employment
• Recruit participants for Customized Programs as designated by the CP/BD Manager
• Complete intake, program orientation, job search, and job retention-related counseling
• Handle case management for participants, including thorough and accurate use of the database to record participant efforts
• Complete placement documentation and support participant and employer needs (where allowable) after placement to promote retention
• Meet intake, placement, and retention goals (3 months, 6 months, 9 months, and 1 year or more) established by the CP/BD Manager
• Set up interviews and, when needed, accompany participants to job interviews
• Ensure participants are referred to and use wrap-around services to address barriers to employment
• Maintain client relationships to support completion of job seeker assignments, timely submission of paystubs, and ongoing post-placement communication
• Attend internal and external program-related educational job development meetings
• Build and maintain relationships with community agencies/organizations and potential employers, and make presentations to explain and promote Employment Services programs
• Monitor participant activity to ensure quality learning, completion of program and work assignments, and quality outcomes
• Ensure client files are complete in alignment with program requirements and CARF requirements
• Serve as a role model and mentor through professionalism, respectful communication (oral and written), keeping scheduled appointments, following through on agreements, and holding clients accountable to program participation requirements
• Promote cooperation and teamwork
• Assist other employees with knowledge sharing as needed or as directed by the CP/BD Manager
• Implement strategies developed by the CP/BD Manager to support department goals
• Perform other duties as required while maintaining performance measures directed by the CP/BD Manager

Required Skills and Qualifications

• Ability to perform essential job duties satisfactorily
• One to two years of related experience preferred
• Must complete GISD SMART goal Training within 90 days of hire
• Strong communication through email
• Strong file management or case management skills
• Ability to learn client tracking software, including the ETO database
• Ability to pass all required criminal background checks
• Valid California driver’s license and current insurance, meeting Goodwill’s requirements for driving on company time
• Driver with own vehicle required
• Under supervision of, and receives direction from, the CP/BD Manager as required
• Understand and work with collaborating agencies and funders

Technology

• MS Office Suite
• ETO database

Reasonable Accommodations

Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.