Southwest Tennessee Community College in Memphis is seeking a seasoned Web Developer to lead the college’s online presence. This full-time, fiscal-year appointment reports to the Vice President of Strategic Marketing and Communications and serves as the college’s webmaster, responsible for conceptualizing, creating, implementing, maintaining, and coordinating all digital content for the Southwest Tennessee Community College website. The role is onsite in Memphis and requires extensive experience in web design, development, and digital marketing.
Job Summary
The Web Developer is a full-time, fiscal-year appointment reporting to the Vice President of Strategic Marketing and Communications. The Web Developer serves as the college’s webmaster and primary lead for conceptualizing, creating, implementing, maintaining, and coordinating all digital content for the Southwest Tennessee Community College website. This role collaborates with Marketing and Communications team members and representatives across college departments to manage digital content.
Responsibilities
- Curate, monitor, update and maintain information and graphics on the College’s website.
- Serve as website administrator and stay current on standards for web usability, design, HTML, CSS, scripting languages, browser compatibility and accessibility.
- Produce quality HTML/CSS/JavaScript to enhance Southwest’s web presence and meet online objectives.
- Critically review, monitor, process and execute website changes.
- Assess new standards, technologies and trends and formulate plans for future website enhancements.
- Ensure the website is accessible and compatible with a variety of environments.
- Provide graphic design services, as directed.
- Monitor AdWords campaigns and create new AdWords campaigns for increased student engagement.
- Manage the implementation, from strategy to design to execution, of website projects, including webpage/website development and redesign.
- Perform CMS system administration, including editing stylesheets, templates, and associated layout and design files.
- Work in a timely manner to update the website in response to emergencies and crises and other critical communication directives.
- Write, develop, and strategize online content production and scheduling.
- Assist with crisis management, monitoring and responding to bad reviews and negative news communications.
- Generate, edit, publish and share content daily (original text, images, video, and HTML).
- Build meaningful connections and encourage community members through dialog and messaging.
- Moderate user-generated content and messages appropriately, as directed, based on College and community policies.
- Track and analyze analytics reports to gain insight on traffic, demographics and effectiveness; utilize this information to positively affect future outcomes.
Minimum Qualifications
- Bachelor’s degree in web design, art, communications/journalism, advertising/marketing, graphic design, or related field of study or associates degree and 10+ years web design experience
- 10+ years of experience in managing, creating, and maintaining content for digital publication, including experience with web programming/development languages, web analytics, digital marketing campaigns, email marketing, search marketing, and search engine optimization (SEO). Higher education or agency experience preferred.
Knowledge, Skills, and Abilities
- Demonstrated ability to create, edit, and maintain digital content, preferably in a higher education setting.
- Knowledge of enterprise content management systems, preferably OmniCMS.
- Knowledge of web programming/development languages (HTML, PHP, etc.).
- Ability to develop and code basic and some advanced features of the website.
- Demonstrated knowledge and experience with digital marketing campaigns, including email marketing, search marketing, and SEO.
- Experience with web analytics packages, preferably Google Analytics.
- Knowledge of effective design and ability to provide and recognize engaging content.
- Ability to foster a culture of collaboration by effectively communicating digital content concerns and content creation and maintenance to technical and non-technical team members.
- Dedicated to and skilled in providing conscientious customer service.
- Excellent organizational skills to maximize workflow efficiency.
- Ability to manage and deliver multiple projects at once and meet quick deadlines.
- Ability to effectively collaborate with and provide recommendations to management.
- Ability to function well and contribute to a team environment and motivate colleagues.
- Ability to work and think proactively, prioritize tasks, plan, and develop creative strategies.
- Ability to work on multiple projects and produce quality work in a fast-paced environment.
- Proven written and verbal communication skills. Knowledge of Adobe Illustrator or Photoshop is a plus. Knowledge of good photography and videography.
- Ability to edit and provide quality images.
- Ability to work a flexible schedule to cover events on nights and weekends as needed
- Expertise in managing social media platforms (i.e. Facebook, Twitter, YouTube, LinkedIn, etc.)
Technologies
- HTML
- CSS
- JavaScript
- PHP
- OmniCMS
- Google Analytics
- Google AdWords
- Adobe Illustrator
- Adobe Photoshop
Benefits
A summary of benefits can be found at the following link: Benefits overview
nondiscrimination inquiries
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, email: myhr@southwest.tn.edu, address: 737 Union Ave, Memphis, TN 38103, phone: 901-333-5000. See the full non-discrimination policy.
Application Materials
To be considered for the position, applicants should upload:
- Resume
- Cover letter
- Unofficial Transcripts
