Deloitte’s GPS ServiceNow team is building scalable platform capabilities that support mission and operational needs. In this onsite role in McLean, VA, you’ll design and deliver ServiceNow solutions that translate business requirements into workflows, automation, and reporting that teams can rely on.
This position supports technical transformation on the GPS ServiceNow team, combining hands-on platform development with collaboration across architects, functional teams, and stakeholders to align with engagement priorities. You’ll also help improve performance, usability, and scalability through testing support, defect troubleshooting, and ongoing technical documentation.
What you’ll do
- Design, develop, configure, and implement ServiceNow solutions that support mission and operational needs across the engagement
- Translate business and functional requirements into scalable technical solutions within the ServiceNow platform
- Build and customize workflows, forms, modules, dashboards, and automation features to strengthen program and project management activities
- Collaborate with architects, functional team members, and stakeholders to deliver platform capabilities aligned to engagement priorities
- Troubleshoot defects, support testing activities, and maintain technical documentation, platform standards, and enhancements
What you bring
- 5+ years of experience developing and configuring solutions on the ServiceNow platform
- 5+ years of experience with JavaScript, ServiceNow scripting, workflow configuration, and platform customization
- Experience developing ServiceNow workflows, forms, modules, dashboards, and automation features
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Bachelor’s degree
- Active TS/SCI with Polygraph security clearance
- Ability to work onsite in McLean, VA up to 5 days per week
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Compensation and incentives
The estimated wage range for this role is $151,500 - $252,500 per year. The range reflects factors such as skill sets, experience and training, licensure and certifications, and other business needs. Compensation decisions are based on individual facts and circumstances, and may not be set at the top of the range.
You may also be eligible to participate in a discretionary annual incentive program, subject to the program rules, based on individual and organizational performance.
Technologies: ServiceNow platform, JavaScript, ServiceNow scripting, workflow configuration
