Microsoft Dataverse

Microsoft Dataverse Developer Jobs

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Today

Lead Developer - Dynamics 365 Customer Service Workspace Migration

Fathom Management LLC Austin, TX 🇺🇸 Remote

Austin, TX

Today

$160k - $180k/yr Full time Manager API CRM

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Job Description

Fathom Management LLC is hiring a technical lead to guide modernization of an existing Dynamics 365 Customer Service platform, with a primary focus on migrating Unified Service Desk (USD) to Customer Service Workspace (CSW). This role combines hands-on engineering with delivery governance while coordinating a team of developers and integration resources.

Team Leadership and Technical Direction

Lead a development and integration team of 5–7 members
Provide technical direction, architecture input, and oversight across CSW and related platform capabilities
Establish development standards and governance for consistent delivery practices
Conduct design and code reviews
Mentor developers and integration resources throughout the engagement

Migration, Integration, and Delivery Governance

Develop migration frameworks and reusable implementation patterns
Ensure testing and deployment readiness to support production-quality delivery with minimal post-deployment defects
Manage technical risk and dependency management across workstreams
Coordinate development, integration, testing, and deployment activities
Oversee technical execution and provide accurate status reporting
Manage requirements, development tasks, defects, dependencies, risks, and milestones in JIRA
Deliver contractual milestones within the approved scope and schedule

Core Responsibilities and Technical Scope

The role focuses on migrating and modernizing USD functionality into native CSW capabilities, while updating supporting integrations and ensuring functional parity across workflows. Key areas include CSW and Dataverse architecture, API modernization, telephony and CTI integrations, and end-to-end migration planning.

Required Qualifications

5+ years of D365 Customer Service and CSW experience
Deep hands-on CSW implementation experience
Proven USD-to-CSW migration and modernization experience
Experience with session templates, application tabs, productivity tools, macros, agent scripts, knowledge integration, and multisession
Ability to replace legacy USD functionality with native CSW capabilities where appropriate
Experience analyzing and migrating custom controls, hosted applications, action calls, session management, navigation rules, agent scripts, and CTI integrations
Ability to establish reusable migration patterns and technical standards
Advanced Dataverse architecture and data modeling experience
Business logic and security architecture experience, including Business Units, Security Roles, Teams, Field Security Profiles, and record ownership
Experience with Power Apps and Power Automate
Working knowledge of JavaScript/TypeScript and C# including plug-ins and Custom APIs
Modernization of APIs supporting the legacy USD environment, including analysis and re-implementation of integrations
Experience with API contracts, authentication, data mapping, and error handling
REST API development and integration testing, including functional-parity validation
Understanding of CTI and telephony integration, including screen pop, customer identification, call context transfer, activity creation, and agent desktop integration
Bachelor’s degree in Computer Science, IT, Engineering, or related field
8+ years Dynamics 365/CRM development
Strong JIRA experience
Demonstrated technical leadership of development resources
OAuth 2.0 and OpenID Connect experience
Working knowledge of CTI/telephony and multisession workspace concepts

Preferred Qualifications

PCF experience
Cisco Contact Center / Webex Contact Center / Cisco Finesse experience or Genesys Cloud CX / Genesys Engage experience
Deep expertise in Customer Service Workspace and Unified Service Desk
Omnichannel for Customer Service
Microsoft Power Platform certifications
Advanced CTI and agent-desktop integrations
Fixed-price modernization/SI engagements experience

Technologies

Dynamics 365 Customer Service, Customer Service Workspace, Unified Service Desk
Dataverse, Power Apps, Power Automate
JavaScript, TypeScript, C#, plug-ins, Custom APIs, PCF
REST APIs, OAuth 2.0, OpenID Connect
JIRA
CTI
Cisco Contact Center, Webex Contact Center, Cisco Finesse
Genesys Cloud CX, Genesys Engage

Location and Compensation

Austin, TX (remote). Salary range: USD 160,000–180,000 per year.

Benefits

Paid vacation, sick leave, and holidays
Medical, dental, and vision insurance
Life insurance
Short- and long-term disability insurance
401(k)
Military leave
Professional training and development
Tuition reimbursement
Employee wellness program
Commuter benefits
And more

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4d ago

Power Platform Developer

Seamless: Business Logic Orlando, FL

Orlando, FL

4d ago

$60k - $80k/yr Contract Backend Developer Analytics APIs

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Job Description

Seamless: Business Logic is seeking a Power Platform Developer to design and deliver Power Platform business applications for clients. This contract role is centered on building Power Apps Canvas solutions backed by Microsoft Dataverse, using Power Fx, Power Automate, and related Microsoft components.

Role Overview

The Power Platform Developer will translate business needs into functional applications and automate workflows. Work will follow an Application Lifecycle Management (ALM) approach, including development, UAT/test, and production environments, with integration to business systems as required.

Responsibilities

Design, develop, and maintain Microsoft Power Apps Canvas applications
Build applications using Microsoft Dataverse as the primary data platform
Create clean, maintainable Power Fx formulas and application logic
Design Dataverse data structures, including tables, relationships, choices, lookups, and security
Develop and maintain Power Automate cloud flows to automate business processes
Operate within an ALM framework, covering Development, UAT/Test, and Production environments
Integrate Power Platform solutions with other business systems, databases, APIs, and Microsoft services as needed
Troubleshoot, optimize, and improve existing applications and automations
Collaborate with business stakeholders to gather requirements and convert business processes into technical solutions
Apply Power Platform best practices with emphasis on maintainability, performance, usability, and scalability

Required Skills and Experience

Hands-on experience with Microsoft Power Apps Canvas Apps
Working knowledge of Microsoft Dataverse and Power Fx
Experience with Power Automate and cloud flow development
Dataverse data modeling, including tables, relationships, lookups, and choices
Understanding of relational data concepts and application data design
Experience building, deploying, and supporting production business applications
Ability to translate business requirements into functional technical solutions

Technologies

Microsoft Power Platform, Microsoft Power Apps Canvas
Microsoft Dataverse, Dataverse
Power Fx, Power Automate
Application Lifecycle Management (ALM)
Power BI and DAX, SQL / SQL Server
Model-Driven Apps
REST APIs
Azure DevOps
Microsoft 365 licensing, Dataverse, premium connectors
Power Platform security roles and access management
Microsoft services and APIs

Nice to Have

Power BI and DAX
SQL / SQL Server
Model-Driven Apps
REST APIs and external system integrations
Power Platform security roles and access management
Azure DevOps or similar development and project management tools
Microsoft Power Platform and Microsoft 365 licensing knowledge, including Dataverse, premium connectors, and licensing effects on solution architecture and deployment

Engagement Details

Location: Orlando, FL (onsite)
Compensation: USD 60,000 - 80,000 per year
Job type: contract
Contracting model: 1099 independent contractor engagement
Work assignment: based on client projects, internal development needs, and overall workload

What Matters for This Role

Ability to understand both Power Platform development and the business problems the technology supports
Capability to structure underlying data appropriately and build intuitive, maintainable, scalable applications
Comfort working independently while collaborating with business users and team members
Strong communication and problem-solving skills, with attention to detail and willingness to learn unfamiliar business processes

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5d ago

Power Apps Developer

Technology Digest inc Oklahoma City, OK

Oklahoma City, OK

5d ago

$45+/hr Contract APIs Canvas Apps Cloud Platform

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Job Description

Technology Digest inc is hiring a mid-level Power Apps Developer for a contract role supporting a modernization effort in Oklahoma City, OK. This hybrid position will focus on replacing a legacy Bail Bonds tracking process with a Power Platform solution that streamlines data intake, applies compliance calculations, and standardizes reporting and correspondence.

The work includes building user-facing Power Apps, automating business processes with Power Automate, modeling core entities in Dataverse, and delivering a controlled deployment path from test and UAT into production in line with state IT governance standards.

Key Responsibilities

Replace Trackum with a Power Platform user interface that enables bondsmen, sureties, and MCAs to enter and update licensing, bond, and forfeiture data.
Develop Canvas Apps and Model-Driven Apps to support internal field audits and structured workflows, integrated with state service portals.
Design and configure Dataverse data models for applicant, bondsman, surety, and MCA information, including address details (residence, business, mailing), contact info, legal name, liability amounts, and bond activity.
Implement a calculations engine for Special Deposit computations using liability ÷ 20 or liability ÷ 10.
Implement a calculations engine to compare Special Deposit values and trigger a Special Deposit Flag when variance exceeds 10%.
Implement a calculations engine to determine Ratio Writing Liability using 20:1 vs. 10:1 based on rolling 12-month flag history.
Automate late or outstanding report detection against a 15th-of-month due date, including weekend and holiday rollover logic.
Build Power Automate flows to reduce manual work in licensing, fraud tracking, and consumer complaint workflows, including automated 10-day notice generation and canned letter/email templates tied to each agency’s electronic record.
Create reporting for Liability Reports (including exception highlighting), report submission and late report queries, bondsman activity, settled amounts and fines, and ad hoc reporting across available data fields.
Manage solution deployments using solutions and environment variables through test/UAT into production, following state IT governance standards.
Use Power Fx and JavaScript as needed to enhance model-driven app validation, logic, and field triggers.
Support integrations with existing systems such as AS/400, and eventually a case management system for legal referrals, using APIs and JSON.

Required Qualifications

3+ years of professional application development experience.
2+ years specifically designing and deploying Power Apps and Power Automate solutions.
Strong understanding of relational database design and Dataverse architecture.
Experience integrating data via APIs and manipulating JSON.
Working knowledge of Data Loss Prevention (DLP) protocols and public-sector security frameworks.
Basic familiarity with state government IT standards and governance processes.
Must pass an Enhanced Background Check (OSBI/FBI).

Technologies

Power Apps
Power Automate
Dataverse
Power Fx
JavaScript
APIs
JSON
Canvas Apps
Model-Driven Apps
AS/400

Compensation & Location

$45 USD per hour
Contract role
Hybrid remote in Oklahoma City, OK 73115

Benefits

401(k) with 3% match
Family leave
Flextime
Free parking
Retirement plan
Work from home

Compliance & Logistics: Must pass an Enhanced Background Check (OSBI/FBI).

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Microsoft Dataverse Developer Jobs

Lead Developer - Dynamics 365 Customer Service Workspace Migration

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Power Apps Developer

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