Training Developer 2

Johnson Service Group Inc. is seeking a Training Developer 2 to shape and deliver training programs in a Birmingham, AL hybrid environment. This contract role blends hands-on instructional design with independent project management, supporting both instructor-led and eLearning initiatives while collaborating with L&D teams, subject-matter experts, and stakeholders to translate needs into effective learning experiences.

Responsibilities

• Partner with L&D consultants, stakeholders, and SMEs to identify training gaps, establish objectives, and capture audience requirements.
• Lead or participate in content-gathering sessions, clarify expectations, and incorporate stakeholder input throughout the development lifecycle.
• Provide regular progress updates to leadership and stakeholders, flag risks, and maintain current status in project management tools.
• Design and develop comprehensive training curricula and materials, including instructor-led decks, participant and facilitator guides, job aids, reference materials, and knowledge checks.
• Construct eLearning modules using approved authoring tools, applying instructional design principles and adult learning best practices for engaging digital experiences.
• Transform source materials into polished deliverables using approved templates, recommending instructional strategies based on project needs.
• Facilitate content reviews with stakeholders to validate materials and ensure alignment with learning objectives.
• Perform quality assurance testing and iterative revisions across learning products, including eLearning validation within the LMS staging environment.
• Upload and manage course content in the LMS, ensuring functionality and learner experience while providing QA/QC feedback to peers and stakeholders.
• Support ongoing content updates, revisions, and maintenance, ensuring accuracy, version control, and adherence to guidelines.
• Format and organize materials for usability and accessibility across delivery methods.
• Provide multimedia development support, including recording, editing, and integrating voice-over narration; demonstrate experience with eLearning authoring tools, with Articulate 360 (Storyline and Rise) preferred.
• Regularly upload and maintain training content in the content management library for internal teams, customers, and instructors, ensuring accuracy, completeness, versioning, and standards alignment.

Requirements

• Bachelor’s degree in Instructional Design, Educational Technology, Communications, or a related field is preferred, or equivalent instructional design or multimedia experience.
• 5 to 10 years of instructional design or curriculum development experience with a proven track record of delivering high-quality training content.
• Strong verbal and written communication skills, with the ability to translate technical or industry content into clear, instructionally sound materials.
• Proficiency in Microsoft Office applications (advanced PowerPoint and Word), voice-over tools, Adobe Acrobat Pro, SharePoint, and Learning Management Systems; experience with eLearning authoring tools, preferably Articulate 360 (Storyline and Rise).

Technologies

• Articulate 360 (Storyline and Rise)
• Microsoft PowerPoint
• Microsoft Word
• Adobe Acrobat Pro
• SharePoint
• Learning Management Systems
• Voice-over narration tools

Benefits

• Medical, dental, vision, and life insurance options
• Short-term disability
• 401(k)
• Weekly pay

Work Location & Schedule

The position supports multiple openings in the Birmingham, AL area and follows a hybrid work model requiring in-office presence four days per week. There is no relocation assistance provided.

Position Summary

A Training Developer 2 in Instructional Design designs, develops, and delivers training programs and materials to support employee learning and performance on specific topics or skills. The role supports both instructor-led and eLearning solutions, independently managing course development projects and producing high-quality instructional content using approved tools and templates. The focus centers on analyzing training needs, designing curricula, and delivering learner-centered solutions aligned with business objectives, with a strong emphasis on eLearning development.

Position Qualifications

• Bachelor’s degree in Instructional Design, Educational Technology, Communications, or a related field is preferred, or equivalent experience in instructional design or multimedia.
• 5 to 10 years of instructional design and/or curriculum development experience with a proven track record of delivering effective training content.
• Ability to engage effectively with subject matter experts and stakeholders, translating content into clear, accurate, and instructional materials.
• Proficiency with Microsoft Office apps, voice-over tools, Adobe Acrobat Pro, SharePoint, Learning Management Systems, and eLearning authoring tools, with Articulate 360 (Storyline and Rise) preferred.

Additional Skills

• Adaptability to diverse learning styles and evolving business needs
• Strong problem-solving abilities to enhance training effectiveness
• Excellent interpersonal and collaboration skills for cross-functional teamwork
• Attention to detail to ensure accuracy and quality across materials
• Project and time management capabilities to handle multiple initiatives and measure training effectiveness
• Values include safety, inclusion, integrity, and high performance
• Overall contribution centers on developing high-quality training programs that improve skills and performance

Pre-Screening Questions

• Please describe your experience using Microsoft PowerPoint and Word, including the types of training or instructional deliverables you have created.
• Please describe your experience with authoring tools such as Articulate 360, Vyond, or WellSaid and the types of deliverables you have developed using these tools.
• What review and quality assurance steps do you complete before submitting a draft for review?
• How do you manage and track multiple ongoing tasks, and what tools or methods do you rely on to stay organized?
• Please provide a sample or example of a slide deck, storyboard, or module (Articulate Storyline/Rise) you have developed, including your specific role in its creation.