Sr. Software Engineer, MarTech

CrowdStrike is hiring a Sr. Software Engineer (MarTech) to support the Marketing IT team in applying AI to improve marketing and sales workflows. This role focuses on platform engineering and practical delivery of LLM-based solutions, including evaluation, integrations, and hands-on enablement for Marketing and IT teams.

This position is based in Sunnyvale, CA (remote) and offers USD 125,000 to 225,000 per year. Candidates should have at least 5 years of relevant experience, with advanced work bringing LLM or ML solutions into production.

What you will do

• Partner with Marketing teams to identify, prioritize, and scope AI opportunities, with success metrics tied to business outcomes.
• Build and deploy LLM-based agents for event invitations, account and contact prospecting, and partner workflows, including orchestration and human-in-the-loop controls.
• Create ML and LLM-assisted pipelines to clean, deduplicate, enrich, validate, and score leads and contacts across Salesforce, Marketo, and related systems, including bot and fraud detection.
• Modernize site search and partner locator using semantic and hybrid retrieval, embeddings, and RAG grounded in approved content.
• Improve partner lead ROI reporting and support Adobe Analytics adoption using AI-assisted analysis.
• Define evaluation metrics and regression tests, and monitor accuracy, latency, and cost. Implement PII handling, consent enforcement, and audit logging in collaboration with Security, Privacy, and Legal.
• Evaluate AI tools, LLM platforms, and Adobe-native AI capabilities, then recommend a technical direction.
• Train and mentor engineers, marketing operations, and Sales stakeholders on AI tools, prompt design, and responsible use.
• Run workshops, and maintain playbooks and reusable templates.
• Integrate AI solutions with Adobe Experience Cloud, Salesforce, Marketo, and other systems using APIs and event-driven patterns.
• Implement monitoring and alerting for AI services, and support incident response and runbooks.
• Collaborate with AEP and platform engineers on data access, environments, and releases.
• Enable Marketing and IT team members to adopt AI effectively and responsibly.

What you bring

• Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field, or equivalent practical experience.
• 5+ years of software or data engineering experience, including 2+ years taking LLM or ML solutions to production.
• Hands-on experience with LLM APIs, agent frameworks, prompt engineering, tool calling, and orchestration.
• Familiarity with the marketing business domain in the Hi-Tech industry.
• Experience with RAG, embeddings, vector or hybrid search, and ML-based entity resolution, classification, or scoring.
• Experience with evaluation methods, prompt and model versioning, and production monitoring.
• Strong Python and SQL, plus TypeScript/JavaScript or Java, and experience building RESTful APIs.
• Working knowledge of CRM and marketing automation data models (leads, contacts, accounts) in Salesforce and Marketo.
• Experience with a major cloud platform (AWS or Azure), CI/CD tools (Jenkins, GitLab CI/CD), and GitHub.
• Understanding of data governance, privacy (GDPR, CCPA), and responsible AI practices.
• Ability to train and mentor both technical and non-technical colleagues.
• Ability to balance project work with operational tasks and work Pacific Time (PT) business hours.

Technologies you will work with

• LLM, machine learning, Python, SQL, TypeScript/JavaScript, Java
• RESTful APIs, LLM APIs, agent frameworks, prompt engineering, tool calling, orchestration
• RAG, embeddings, vector search, hybrid retrieval
• Salesforce, Marketo, Adobe Experience Cloud, Adobe Analytics
• APIs, event-driven patterns, AWS, Azure
• Jenkins, GitLab CI/CD, GitHub
• GDPR, CCPA, human-in-the-loop controls, PII handling

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe
• Health insurance
• 401k
• Paid time off

Nice to have

• Experience with Adobe Experience Platform, Adobe Analytics, Target, Journey Optimizer, AEM, Firefly, or GenStudio.
• Experience with search platforms (Elasticsearch, OpenSearch, Algolia).
• Experience with Snowflake, Databricks, or Kafka.
• Experience with sales technology (engagement, intent, or enrichment tools) or bot and fraud mitigation.
• Experience leading internal AI training programs.
• Cloud or AI certifications.

Expected close date: 12-07-2026