Senior ServiceNow Developer

Accenture Federal Services is seeking a Senior ServiceNow Developer to design and deliver comprehensive ServiceNow solutions across ITSM, ITOM, and CMDB within a DevSecOps-focused federal program. The position is onsite in Reston, VA, offering a salary range of USD 127,100 to 161,100 per year and requiring a minimum of five years of hands-on ServiceNow development experience.

Responsibilities

• Architect and implement ServiceNow solutions across ITSM, ITOM, CMDB, and scoped applications
• Design, code, and deploy custom ServiceNow applications and integrations
• Analyze requirements, user stories, and wireframes in a cross-functional agile team
• Develop workflows, business rules, UI policies, and automation using Flow Designer and IntegrationHub
• Lead ServiceNow upgrades, patching, and module deployments
• Perform code reviews, define development standards, and enforce security best practices
• Troubleshoot and resolve platform issues; ensure stability and performance
• Author technical documentation and provide training to stakeholders
• Maintain strict compliance with RMF, FedRAMP, and other federal security frameworks
• Support software accreditation and maintain application integrity
• Mentor and guide developers within a DevSecOps-focused federal program

Requirements

• 5 years of experience with ServiceNow development
• ServiceNow Certified Application Developer and/or Certified System Administrator (must be current)
• Strong proficiency in JavaScript, Glide APIs, and ServiceNow Studio; experience with ITSM, ITOM, CMDB, Flow Designer, and IntegrationHub
• Familiarity with Agile/Scrum methodologies and DevSecOps principles
• Experience with RMF and federal software accreditation processes

Technologies

• JavaScript
• Glide APIs
• ServiceNow Studio
• Flow Designer
• IntegrationHub

Security Clearance

• Active TS/SCI clearance with polygraph is required