Lead Software Engineer - Internal Developer Platform & Developer Experience

Lead the design and evolution of Wellmark’s internal developer platform and developer experience capabilities to support business and technology initiatives.

Responsibilities

• Lead the design, development, and evolution of complex software engineering solutions and internal developer platform capabilities for Wellmark’s business and technology initiatives.
• Act as a technical leader across internal developer platform, developer experience, software catalogs, platform integrations, self-service, and engineering enablement.
• Ensure engineering solutions align with business expectations, Wellmark standards, architecture principles, and security requirements.
• Consult with Wellmark leaders on platform capabilities, engineering delivery challenges, process improvements, and technology enhancements.
• Provide technical direction for internal developer platform initiatives, including software catalogs, platform integrations, self-service experiences, and continuous improvement of developer workflows.
• Lead highly complex program design, analysis, and development of workflows using emerging technology to meet and exceed evolving business needs.
• Serve as a subject matter expert for internal developer platforms, developer experience, software catalogs, platform integrations, self-service capabilities, and related engineering practices.
• Deliver innovative, secure, scalable, and cost-effective capabilities used across multiple applications, systems, and engineering teams.
• Provide technical leadership, training, and guidance for gathering information, conducting root cause analysis, defining problems, formulating solutions, verifying outcomes, and continuously optimizing solutions.
• Mentor and collaborate with other technology areas to design, develop, and implement solutions, including adoption of new or enhanced applications.
• Partner with application engineering, cloud, security, architecture, operations, quality engineering, and other technology teams to integrate platform capabilities, products, and processes.
• Act as a primary consultant on platform strategy, engineering capabilities, delivery challenges, process improvements, and technology enhancements.
• Lead and participate in platform roadmap development, capability assessments, project proposals, estimates, and proof-of-concept activities as needed.
• Maintain awareness of industry best practices and participate in relevant industry and knowledge-sharing groups.
• Provide direction for enterprise standards, conduct code reviews, and monitor adherence to standards.
• Lead the design, development, integration, adoption, and ongoing maturity of internal developer platform capabilities, including the developer portal and software catalog.
• Connect source control, cloud platforms, CI/CD systems, application portfolio information, documentation, security, and other engineering systems to deliver a unified developer experience with clear metadata, ownership, and system relationships.
• Develop health checks, scorecards, campaigns, templates, reference implementations, documentation, automation, and self-service capabilities to improve visibility, reduce developer friction, and support adoption of Wellmark standards.
• Apply a product mindset by gathering developer feedback, understanding developer journeys, prioritizing capabilities, contributing to the platform roadmap, and defining measures for platform health, adoption, reliability, effectiveness, and developer experience outcomes.
• Operate, support, monitor, and continuously improve internal developer platform capabilities.
• Collaborate with Architecture, Security, Cloud, CI/CD, application engineering, and other Technology teams to evaluate tradeoffs, recommend platform improvements, and promote reliable service and shared team ownership.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in computer science, MIS, or related field of study and at least five years of software engineering experience, or nine years of related and applicable experience.
• Strong analytical problem-solving skills and attention to detail.
• Demonstrated experience in software development lifecycle methodologies.
• Demonstrated ability to communicate and coach/mentor team members.
• Big picture thinker who can translate WaaS strategy to company strategy.
• Strong ability to perform root cause analysis and recommend solutions using data.
• Demonstrated ability to build relationships and communicate with stakeholders.
• Ability to thrive in a fast-paced environment with changing priorities.
• Continuous learning mindset and awareness of industry trends.
• Ability to collaborate and work within a diverse development team model.
• Demonstrated experience leading cross-team technical initiatives.
• Demonstrated experience designing, building, integrating, or supporting platform capabilities used by multiple engineering teams.

Technologies

• AWS services
• APIs and SDKs
• Infrastructure as code
• Source control
• Cloud platforms
• CI/CD systems
• Security tooling
• Observability solutions
• Service management systems
• Enterprise data sources
• Documentation
• Monitoring
• Templates
• Automation

Preferred

• Experience working within Agile product delivery or software engineering environments.
• Experience building or supporting internal developer platforms, developer portals, and self-service engineering capabilities.
• Experience developing internal developer platform integrations, automation, and self-service capabilities using AWS services, APIs, SDKs, and infrastructure as code.
• Experience integrating internal developer platforms with source control, cloud platforms, CI/CD systems, security tooling, documentation, observability solutions, service management systems, and enterprise data sources.
• Experience designing software catalogs, scorecards, health checks, or similar platform capabilities.
• Experience developing self-service workflows, templates, automation, documentation, and onboarding capabilities that improve developer productivity and platform adoption.
• Experience identifying developer friction and driving measurable improvements across developer journeys, tools, processes, platforms, and teams.
• Experience using platform health, adoption, usage, reliability, or developer productivity measures to identify opportunities and evaluate outcomes.
• Experience operating and continuously improving an internal engineering platform, including monitoring, troubleshooting, documentation, and service ownership.
• Experience applying product management principles to internal engineering platforms, including gathering developer feedback, prioritizing capabilities, and measuring platform adoption, effectiveness, and alignment with engineering standards.