Junior Software Engineer - Client Services
Job Description
Join CENTRL’s Client Services Technical Solutions team supporting an Enterprise B2B SaaS platform in Mountain View, CA.
Responsibilities
- Support and maintain enterprise products and solutions by troubleshooting client-reported issues.
- Deliver code fixes and perform ongoing maintenance work, focused on internal tools and development.
- Code, debug, and address issues tied to client engagements with an emphasis on practical, reliable resolutions.
- Manage technical integration work for clients, including configuration updates.
- Collaborate cross-functionally with engineering and product teams to resolve product issues and improve product quality.
- Conduct deeper investigation on escalated, client-reported problems when needed to support both client services and software engineering.
- Provide feedback and analysis to internal product development on enhancements and improvements.
- Document and maintain an internal knowledge base to support repeatable issue resolution.
Requirements
- Bachelor’s degree in Computer Science.
- Work authorization to work in the USA.
- Demonstrated software engineering experience from prior internships or work experience.
- Experience coding with Java.
- Front-end experience with Angular.
- Strong technical aptitude and willingness to learn new applications and software tools.
- Experience with SQL queries and front-end web development fundamentals including HTML and JavaScript.
- Knowledge of RESTful web services and experience working with APIs.
- Interest in contributing to major changes and enhancements with the engineering team.
- Strong planning, organization, and communication skills.
Technologies
- Java
- Angular
- SQL
- HTML
- JavaScript
- RESTful web services
- APIs
Job Details
- Location: Mountain View, CA (onsite)
- Employment type: Contract
- Team: Client Services Technical Solutions
- Platform: Enterprise B2B SaaS
- Duration: Potential conversion to full-time after 6 months