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Job Description

Join CENTRL’s Client Services Technical Solutions team supporting an Enterprise B2B SaaS platform in Mountain View, CA.

Responsibilities

  • Support and maintain enterprise products and solutions by troubleshooting client-reported issues.
  • Deliver code fixes and perform ongoing maintenance work, focused on internal tools and development.
  • Code, debug, and address issues tied to client engagements with an emphasis on practical, reliable resolutions.
  • Manage technical integration work for clients, including configuration updates.
  • Collaborate cross-functionally with engineering and product teams to resolve product issues and improve product quality.
  • Conduct deeper investigation on escalated, client-reported problems when needed to support both client services and software engineering.
  • Provide feedback and analysis to internal product development on enhancements and improvements.
  • Document and maintain an internal knowledge base to support repeatable issue resolution.

Requirements

  • Bachelor’s degree in Computer Science.
  • Work authorization to work in the USA.
  • Demonstrated software engineering experience from prior internships or work experience.
  • Experience coding with Java.
  • Front-end experience with Angular.
  • Strong technical aptitude and willingness to learn new applications and software tools.
  • Experience with SQL queries and front-end web development fundamentals including HTML and JavaScript.
  • Knowledge of RESTful web services and experience working with APIs.
  • Interest in contributing to major changes and enhancements with the engineering team.
  • Strong planning, organization, and communication skills.

Technologies

  • Java
  • Angular
  • SQL
  • HTML
  • JavaScript
  • RESTful web services
  • APIs

Job Details

  • Location: Mountain View, CA (onsite)
  • Employment type: Contract
  • Team: Client Services Technical Solutions
  • Platform: Enterprise B2B SaaS
  • Duration: Potential conversion to full-time after 6 months

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