Service Portal Developer Jobs

1 job found

3d ago

Sr. Application Developer - ServiceNow

WSSC Water Laurel, MD

Laurel, MD

3d ago

$108k - $184k/yr Contract Backend Developer Senior APIs

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Job Description

At WSSC Water, this onsite role in Laurel, Maryland seeks a Sr. Application Developer focused on ServiceNow to design, build, and sustain comprehensive ServiceNow solutions across ITSM, ITOM, CSM, WSD, SPM, and related operations. This contract position emphasizes module development, integrations, workflows, testing, and documentation to ensure timely delivery and reliable performance, with a compensation range of USD 108,233 to 184,288 per year and a requirement for a Bachelor's degree and at least 6 years of experience.

Responsibilities

Create and maintain ServiceNow applications and modules
Migrate legacy IT service applications and workflows onto the ServiceNow platform
Design and tailor Service Portal interfaces
Provide ongoing operational support for ServiceNow and integrated applications
Analyze, design, code, test, debug, document, and maintain ServiceNow applications and enhancements
Follow standard SDLC and Agile practices to deliver measurable results on time and within budget
Conform to team standards for ServiceNow development, including tools, platforms, methodologies, and controls
Prepare detailed software specifications and test plans for ServiceNow solutions
Conduct quality assurance reviews of ServiceNow configurations and code
Deliver program and system level time/cost estimates for ServiceNow projects
Evaluate and modify ServiceNow Store applications and integrations to optimize enterprise configurations
Maintain technical documentation aligned with the latest ServiceNow enhancements or releases
Assist in reviewing the current technical architecture within the ServiceNow ecosystem
Assist with defining and meeting business requirements on the ServiceNow platform
Serve as project lead for small ServiceNow initiatives
Collaborate with business units and other IT teams for ServiceNow configuration and development needs
Provide guidance to less experienced ServiceNow developers and administrators
Work with legacy systems for data migration and integration with ServiceNow
Report on ServiceNow application development and performance
Perform other duties as required

Requirements

Excellent ServiceNow development and configuration capabilities
Strong communication skills for documenting and troubleshooting with business and technical stakeholders
Solid analytical and organizational abilities with the capacity to manage multiple tasks
Ability to configure and administer various ServiceNow applications and modules
Knowledge of JavaScript, Glide API, Business Rules, UI Policies, Client Scripts, and other ServiceNow scripting languages
Familiarity with ServiceNow modules such as ITSM, ITOM, CSM, WSD, and SPM
Experience with web technologies including HTML, CSS, XML, and REST/SOAP APIs for integration
Proficiency with an IDE for ServiceNow development (e.g., ServiceNow Studio)
Experience with Service Portal development using AngularJS, React, or similar frameworks
Knowledge of ServiceNow workflows, Flow Designer, and IntegrationHub

Technologies

ServiceNow
JavaScript
Glide API
Business Rules
UI Policies
Client Scripts
HTML
CSS
XML
REST
SOAP
ServiceNow Studio
AngularJS
React
Flow Designer
IntegrationHub
Service Portal
ServiceNow Certified Application Developer (CAD)

Work Environment and Physical Demands

Business casual office environment.

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