Service Cloud

Service Cloud Developer Jobs

2 jobs found

1mo ago

Senior Salesforce Developer

MISSION STAFFING New York, NY

New York, NY

1mo ago

$155k - $175k/yr Full time Senior APIs Case Routing

Apply Now

Job Description

Take on a Senior Salesforce Developer role with Mission Staffing in New York, NY. This hybrid position focuses on delivering scalable, secure Salesforce solutions that support business development, operations, and other stakeholders. The compensation ranges from USD 155,000 to 175,000 per year, and a robust benefits package accompanies the role.

Benefits

401(k) matching
Health insurance
Dental insurance
Flexible schedule
Flexible spending account
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Responsibilities

Improve and maintain a Salesforce platform used across multiple business units, guiding its evolution
Design and implement new screens, features, and end-to-end functionality
Translate business requirements into technical designs and solutions
Test and validate functionality to ensure quality, performance, and alignment with requirements
Administer Salesforce, including users, permissions, and security controls
Own production deployments for releases and bug fixes
Adhere to and promote Salesforce and broader software engineering best practices

Requirements

7+ years designing and building solutions on the Salesforce platform
Hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, Email-to-Case, and Case Routing
Strong expertise with Lightning Web Components (LWC), Aura Components, and Apex
Experience creating and maintaining Lightning Flows
Advanced Salesforce security model experience (required)
Experience with CI/CD pipelines using Flosum or Git
Salesforce Platform Developer I certification (required)
Experience integrating Salesforce with enterprise systems via REST, Bulk APIs, or Platform Events

Technologies

Salesforce Platform
Sales Cloud
Service Cloud
Experience Cloud
Email-to-Case
Case Routing
Lightning Web Components (LWC)
Aura Components
Apex
Lightning Flows
REST API
Bulk API
Platform Events
Flosum
Git
SQL
JavaScript
jQuery
Java
Salesforce AI tools (Agentforce)
AI-powered IDEs for Salesforce development

Nice to have

Experience with Salesforce AI tools, including Agentforce
Exposure to AI-powered IDEs for Salesforce development
Unit testing and automated testing experience
Additional Salesforce certifications
Working knowledge of SQL
Exposure to JavaScript, jQuery, or Java

Who you are

A motivated, collaborative team player
Thoughtful and mature, comfortable in a team-driven environment
Adaptable and eager to learn in a fast-paced, evolving organization
Passionate about technology and delivering high-quality solutions

Work model

This is a hybrid role based in New York, NY, requiring 2-3 days on site per week.

View full job page →

1mo ago

Salesforce Developer IV

Western National Group & Umialik Insurance Edina, MN

Edina, MN

1mo ago

$112k - $161k/yr Full time Senior Agile API

Apply Now

Job Description

Senior Salesforce Developer IV responsible for the design, development, and operational excellence of Western National’s Salesforce platform, providing architectural guidance and mentoring internal teams and offshore partners.

Responsibilities

Spearheads end-to-end Salesforce enhancements from design through unit testing and deployment, ensuring alignment with business needs and architectural standards.
Acts as the technical authority for Salesforce solution design, ensuring scalable, maintainable solutions aligned with Western National’s long-term Salesforce roadmap.
Provides technical leadership and oversight to offshore staff and external Salesforce partners, serving as the primary liaison between internal teams and vendors.
Reviews designs and code from both vendors and internal contributors to verify adherence to development standards, security requirements, and Salesforce best practices.
Collaborates in work refinement, estimation, and release planning with product teams and change control partners.
Participates actively in team sprints, contributing to ongoing Salesforce platform development alongside other engineers.
Leads troubleshooting and resolution of production issues, coordinating cross-team actions to restore service and prevent recurrence.
Identifies opportunities for automation, process improvement, and greater efficiency across the Salesforce ecosystem, emphasizing quality and user experience.
Creates and maintains technical documentation, specifications, and design artifacts required by the product team or organization.
Mentors and coaches teammates, guiding trade-offs and fostering growth in technical skills and engineering practices.
Ensures timely delivery of projects and tasks, proactively communicating risks, delays, and roadblocks to team members and leadership.
Upholds Western National customer experience standards and seeks opportunities to improve adoption and satisfaction.
Collaborates with primary customers, including internal teammates, product leadership, cross-functional partners, vendors, and business users.
Provides on-call support for the Salesforce application as necessary.
Performs special projects and other duties as assigned.

Requirements

Five or more years of hands-on Salesforce experience.
Advanced proficiency with Sales Cloud, Service Cloud, and Experience Cloud.
Advanced proficiency with Apex, Lightning Web Components (LWC), Salesforce Flows, SOQL and SOSL.
Advanced proficiency with Salesforce integration patterns, including REST, SOAP, and Platform Events.
Advanced proficiency with code versioning and deployment tools.
Broad exposure to and intermediate knowledge of multiple technology stacks and core systems.
Ability to mentor others to share knowledge and raise team capabilities.
Bachelor of Science in computer science, math, information management, or statistics is preferred; experience may substitute for education.
Strong mathematical, analytical, and problem-solving skills.
Ability to work independently and complete assignments to a high standard.
Excellent written and verbal communication with both technical and non-technical audiences.
Proficiency with office software and core systems used across the organization.

Technologies

Salesforce
Apex
Lightning Web Components (LWC)
Salesforce Flows
SOQL
SOSL
REST
SOAP
Platform Events
Sales Cloud
Service Cloud
Experience Cloud

Benefits

Medical plan options and standard employee benefits, including dental, vision, life, and disability coverage
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
401(k) Plan with 100% matching on the first 6% of eligible contributions
Wellbeing program, including an onsite fitness facility
Paid Time Off for holidays, vacation, and volunteering
100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes
Paid parental leave
Bonus opportunities
Flexible work environment with hybrid and on-site options

View full job page →

Service Cloud Developer Jobs

Senior Salesforce Developer

Salesforce Developer IV

Get Job Alerts