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Job Description

SimpliSafe is hiring a Senior Machine Learning Engineer to build, deploy, and optimize machine learning model serving and ML infrastructure in a hybrid environment based in Boston.

Responsibilities

  • Lead the architecture, deployment, and optimization of scalable ML model serving systems for real-time and batch use cases
  • Collaborate with data scientists, engineers, and stakeholders to operationalize ML models
  • Develop CI/CD pipelines for ML models to enable rapid, safe, and consistent releases
  • Design, implement, and own comprehensive production monitoring for ML models and systems
  • Manage cloud infrastructure, primarily on AWS (or other major public clouds) to support ML workloads
  • Drive best practices across model versioning, observability, reproducibility, and deployment reliability
  • Participate in an on-call rotation as a first responder for software owned by your team

Requirements

  • 5+ years of experience in software engineering, data engineering, or a related field, including at least 3 years focused on MLOps or ML infrastructure
  • Deep hands-on experience with AWS or similar public clouds, including compute, networking, container orchestration, and observability stacks
  • Hands-on experience with CI/CD pipelines, Docker, Kubernetes, and infrastructure-as-code tools such as Terraform or Cloud Formation
  • Proficiency in Python; familiarity with ML frameworks including TensorFlow and PyTorch
  • Solid understanding of ML lifecycle management, including experiment tracking, versioning, and monitoring
  • Strong communication skills for partnering with cross-functional technical and non-technical teams

Technologies

  • AWS
  • Python
  • TensorFlow
  • PyTorch
  • Docker
  • Kubernetes
  • Terraform
  • Cloud Formation
  • Ray
  • vLLM
  • Spark
  • Hadoop
  • Kafka
  • Kinesis

Nice to have

  • Experience with Ray for inference, or pipeline orchestration
  • Hands-on experience deploying large language models (LLMs) to production
  • Experience with vLLM
  • Experience with distributed systems and big data technologies (e.g., Spark, Hadoop)
  • Experience with event-driven or streaming architectures (e.g., Kafka, Kinesis)
  • Knowledge of cloud security, IAM, and compliance best practices for ML workloads
  • LLM application development, including prompt engineering and evaluation

Benefits

  • Mission- and values-driven culture with a safe, inclusive environment to build, grow, and thrive
  • Comprehensive total rewards package supporting wellness and security for SimpliSafers and their families
  • Free SimpliSafe system and professional monitoring for your home
  • Employee Resource Groups (ERGs) for networking, mentoring, development, and advocating for change

Values you’ll share

  • Customer Obsessed - deep empathy for customers and long-term relationships
  • Aim High - challenging to raise the bar
  • No Ego - open, inclusive, humble approach
  • One Team - collaborative approach to success
  • Lift As We Climb - investing in developing others
  • Lean & Nimble - working with agility and efficiency in an ambiguous environment

Hybrid work model

  • Hybrid work model with time split between office and home
  • Teams come together in the state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday
  • Work location for the remainder of the week is chosen by where you work in person

Location: Boston, MA (hybrid)

Target base pay range: USD 152,900 - 203,800 per year

Minimum experience: 5 years

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