ServiceNow Developer with AI agent experience

Tata Consultancy Services invites you to join a role that blends ServiceNow development with AI agent innovation. This onsite position in Dallas, TX offers a competitive salary range of USD 64,000 to 135,000 per year and the opportunity to collaborate with global teams across EMEA, APAC, and AMS. As a ServiceNow Developer with AI agent experience, you will build, configure, test, and continually refine AI Agent products on the ServiceNow platform.

Responsibilities

• Develop and support ServiceNow solutions, maintaining thorough documentation and effective problem solving.
• Build ServiceNow agents, configure the platform, and apply technical design concepts.
• Contribute to AI enabled delivery, configuration, testing, and quality practices.
• Participate in peer reviews and smoke testing while troubleshooting technical issues.
• Collaborate with teams across EMEA, APAC, and AMS in a fast paced, pilot driven environment.
• Document clearly and solve problems to keep momentum and quality high.
• Develop and enhance AI Agent products.
• Develop and refine Technical Design Agents.
• Develop and enhance Configuration (Config) Agents.
• Develop AI Testing and Quality focused agents.
• Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability.

Requirements

• Experience as a ServiceNow Developer.
• Experience providing test support.
• Strong documentation and problem solving skills.
• Experience building ServiceNow agents.
• ServiceNow platform configuration experience.
• Familiarity with technical design concepts.
• Experience with AI enabled delivery, configuration, testing, and quality practices.
• Comfortable performing peer reviews, smoke testing, and troubleshooting technical issues.
• Ability to collaborate across EMEA, APAC, and AMS teams in a fast paced, pilot driven environment.
• Development and enhancement of AI Agent Products.

Technologies

• ServiceNow

Job ID: 414190