Senior ServiceNow Developer

Senior ServiceNow Developer onsite in Washington, DC for a contract engagement with TAJ Wanna Projects LLC, hourly rate USD 55.

Responsibilities

• Design, build, and deploy solutions on the ServiceNow platform.
• Maintain and advance service improvements across ITSM, ITFM, HRSD, ITOM, PPM, and SPM.
• Collaborate with cross functional teams to elicit requirements and translate them into technical designs.
• Partner with product owners and stakeholders to create requested items and tasks using workflows to align with business needs.
• Document and maintain functional requirements, process flows, and business use cases.
• Perform operational administrative tasks as needed.
• Assist with report configuration and ongoing maintenance.
• Configure and sustain data integrations between ServiceNow and external systems.
• Design and develop ServiceNow forms, tables, and modules.
• Develop workflows to drive approvals and lifecycle processes.
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs, including advanced scripting and CMS/Service Portal.
• Create and configure Notifications, UI Pages, UI Macros, Script Includes, and Formatters within ServiceNow.

Requirements

• Bachelor's degree in computer science, information technology, or equivalent work experience.
• ServiceNow CAD or CIS certification highly desired.
• Minimum 5 years hands-on ServiceNow development across ITSM, ITFM, HRSD, ITOM, PPM, and SPM.
• Experience working in an Agile/Scrum environment.
• Proficiency in JavaScript, HTML, CSS, and REST APIs.
• Strong problem solving skills and ability to work independently.
• Excellent communication and collaboration skills.
• Deep knowledge of implementing ServiceNow architecture and scripting.
• Experience creating update sets and promoting/testing through multiple instances into production.
• Demonstrated knowledge of service management processes, procedures, and ServiceNow.

Technologies

• ServiceNow
• JavaScript
• HTML
• CSS
• REST APIs

Best Practices and Governance

• Ensure adherence to ServiceNow best practices, security guidelines, governance policies, and maintain as close to an out of the box environment as possible.
• Perform code reviews and mentor junior developers.

Continuous Improvement

• Stay updated on ServiceNow releases, features, and industry trends.
• Identify opportunities for process improvement and automation.