Copilot Studio Developer

Join PDS in Tempe, AZ (hybrid) to design, deploy, and support secure enterprise AI agents and intelligent workflows with Microsoft Copilot Studio and the Microsoft Power Platform.

Responsibilities

• Design, build, test, publish, and support custom agents in Microsoft Copilot Studio
• Configure agent instructions, generative orchestration, topics, entities, variables, conversation paths, and fallback behavior
• Build grounded AI experiences using SharePoint, Dataverse, websites, files, and other enterprise data
• Extend agents with Power Automate, agent flows, prompts, connectors, REST APIs, and custom connectors
• Integrate agents with enterprise systems including Microsoft Graph, Teams, Outlook, Dynamics 365, Azure, and Dataverse
• Design conversational, autonomous, event-driven, and multi-agent solutions
• Translate business requirements into agent use cases, technical designs, conversation flows, and development backlogs
• Apply lifecycle management using solutions, environments, source control, pipelines, and managed deployments
• Implement security, authentication, authorization, DLP, governance, privacy, and responsible AI practices
• Develop test plans and evaluations for answer quality, task completion, safety, performance, and reliability
• Monitor agent performance and troubleshoot using activity traces, analytics, conversation history, and testing tools
• Publish agents to approved channels including Teams, Microsoft 365 Copilot, SharePoint, and web experiences
• Create technical documentation such as architecture records, deployment procedures, runbooks, and knowledge articles
• Collaborate with architects, security teams, data owners, business analysts, developers, administrators, and support teams

Requirements

• Experience with Microsoft Copilot Studio, Power Platform, generative AI, process automation, and enterprise data integration
• Knowledge of generative AI concepts including grounding, retrieval, prompt design, context management, and responsible AI
• Experience with Power Automate, Dataverse, Power Platform connectors, REST APIs, and Microsoft 365 integrations
• Understanding of authentication and authorization using Microsoft Entra ID, OAuth 2.0, and service principals
• Experience with Power Fx, JSON, adaptive cards, and reusable development patterns
• Knowledge of application lifecycle management, testing, source control, deployment, monitoring, and production support
• Strong analytical, communication, documentation, and problem-solving skills
• Ability to translate complex AI and technical concepts into clear business language
• Customer-focused mindset with strong ownership and collaboration skills

Technologies

• Microsoft Copilot Studio
• Power Platform, Power Automate, agent flows
• REST APIs, custom connectors
• SharePoint, Dataverse
• Microsoft Graph, Teams, Outlook, Dynamics 365
• Azure
• Microsoft 365 Copilot
• solutions, environments, source control, pipelines, managed deployments
• DLP
• Power Fx, JSON, adaptive cards
• Microsoft Entra ID, OAuth 2.0, service principals
• Power Apps, AI Builder, Power Platform CLI, Visual Studio Code
• C#, JavaScript, TypeScript, HTML
• Azure Functions, Logic Apps, API Management, Key Vault, Service Bus, Application Insights
• Azure AI services, Azure DevOps, GitHub
• Model Context Protocol (MCP) servers, OpenAPI, Microsoft 365 extensibility

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short-term disability
• Additional voluntary benefits
• EAP program
• Commuter benefits
• 401K plan
• Paid Sick Leave
• Holiday pay where applicable

Preferred Experience

• Azure services including Azure Functions, Logic Apps, API Management, Key Vault, Service Bus, Application Insights, and Azure AI services
• Azure DevOps or GitHub for source control and CI/CD pipelines
• Multi-agent architectures and connected agents
• Model Context Protocol (MCP) servers, OpenAPI, custom connectors, and enterprise authentication
• Power Platform CLI, Visual Studio Code, C#, JavaScript, TypeScript, HTML, and RESTful APIs
• Power Apps, Power Automate, AI Builder, Microsoft Graph, and Microsoft 365 extensibility
• Enterprise security reviews, data governance, responsible AI, and production operational controls