The Principal Agentic Software Engineer role is based onsite in Scottsdale, Arizona, and focuses on defining the multi-year technical vision for agentic engineering, guiding AI coding agents strategy, and establishing scalable software standards that operate across Arrivia.
Responsibilities
- Define and own the multi-year technical vision and architecture for the travel platform, ensuring alignment with product goals and business strategy.
- Set the direction for how AI coding agents are adopted, governed, and optimized across all engineering teams.
- Make high-impact architecture and technology investment decisions, balancing scalability, reliability, security, cost, and speed with company-wide consequences.
- Develop the agentic framework, including prompt libraries, MCP server ecosystems, agent governance, and quality gates that establish organizational standards for AI-generated code.
- Architect enterprise MCP implementations, defining secure interactions between AI agents and internal APIs, databases, infrastructure, and third-party services throughout the full lifecycle.
- Assess frontier AI models and emerging frameworks, delivering build-vs-buy-vs-integrate recommendations that shape the roadmap.
- Lead the most complex cross-cutting technical initiatives across teams and domains from concept through production.
- Drive modernization efforts by defining migration paths to transform legacy systems into scalable, cloud-native, agent-ready services.
- Set reliability standards by establishing SLO frameworks and operational excellence practices to protect the platform during rapid growth.
- Safeguard trust and governance by defining security architecture and partnering with Risk, Security, and Compliance on AI governance and responsible-use policies.
- Grow engineering leaders by mentoring senior and staff engineers and cultivating the next generation of technical leadership.
Requirements
- 12+ years of full-stack development and architectural leadership with a proven track record of company-wide technical influence.
- Expert proficiency with AI coding agents such as Claude Code, Cursor, or GitHub Copilot, including a demonstrated strategy for organizational adoption.
- Mastery of two or more of TypeScript/JavaScript, Python, or C#/.NET.
- Deep expertise in modern web applications, RESTful API design, distributed systems, and scalable microservices.
- Proven experience architecting enterprise-scale cloud-native solutions on AWS, Azure, or GCP, including multi-region and hybrid deployments.
- Deep expertise in the Model Context Protocol (MCP), including enterprise MCP server architectures with secure, governed agent access.
- Experience with containerization and orchestration (Docker, Kubernetes) and advanced CI/CD practices, including progressive delivery and feature flags.
- Record of developing engineering leaders and elevating an organization’s technical capabilities.
- Exceptional communication skills, able to translate complex technical concepts for executive, product, and business audiences.
- An advanced degree is a plus but not required; demonstrated impact and depth of knowledge are valued above all.
Technologies
- Claude Code, Cursor, GitHub Copilot
- TypeScript, JavaScript, Python, C#, .NET
- RESTful API, AWS, Azure, GCP
- Model Context Protocol (MCP)
- Docker, Kubernetes
- CI/CD
Benefits
- Unlimited PTO
- Exclusive employee travel rates
- Travel discounts through Arrivia programs
- Medical, dental, and vision insurance
- 401(k) with company participation
Who We Are
Arrivia is the leading provider of travel loyalty, membership, and cruise solutions, powering travel experiences for millions of members through brands such as T-Mobile, Marriott Vacations Worldwide, Hilton Grand Vacations, American Express, Alaska Airlines, Singapore Airlines, and more.
We combine travel, technology, and innovation to build the future of loyalty. Through continued investment in AI, automation, and next-generation travel solutions, Arrivia is transforming how people discover, book, and experience travel around the world.
