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ServiceNow Developer

Alchemy St. Louis, MO

St. Louis, MO

Today

$65 - $75/hr Full time Backend Developer Cloud Data Architecture

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Job Description

Alchemy is seeking a Senior/Lead ServiceNow Developer to drive a platform reset and greenfield ServiceNow build aligned to CSDM for a scalable, maintainable ITSM-focused enterprise platform.

Responsibilities

Lead the design, development, and implementation of a new ServiceNow instance
Define platform architecture and establish development standards using ServiceNow best practices
Use out-of-the-box configurations to reduce customizations and limit technical debt
Implement and configure ServiceNow capabilities across:
- IT service management
- Employee experience
- Asset management
- Analytics
- Governance
Align the platform to Common Service Data Model (CSDM) standards and best practices
Lead integrations, platform enhancements, and key technical design decisions
Support AI-powered capabilities, including:
- Now Assist for ITSM
- Virtual Agent
Collaborate with stakeholders and technical teams to deliver a scalable and maintainable platform

Requirements

8+ years of experience
ServiceNow Platform Development and Architecture
Greenfield ServiceNow implementation
Common Service Data Model (CSDM)
ITSM configuration and best practices
Out-of-the-box configuration experience focused on technical debt reduction
ServiceNow integrations
Experience with SAM, HAM, SPM, and GRC/IRM
Experience implementing Now Assist for ITSM and Virtual Agent

ServiceNow Modules

ITSM
On-call Management
Platform Analytics
Employee Center
Collaborative Work Management
Integrations
Software Asset Management (SAM)
Hardware Asset Management (HAM)
Strategic Portfolio Management (SPM)
Business Continuity
GRC/IRM – Vendor Risk Management
Now Assist for ITSM
Virtual Agent

Technologies

ServiceNow
Common Service Data Model (CSDM)
ITSM
On-call Management
Platform Analytics
Employee Center
Collaborative Work Management
Integrations
Software Asset Management (SAM)
Hardware Asset Management (HAM)
Strategic Portfolio Management (SPM)
Business Continuity
GRC/IRM – Vendor Risk Management
Now Assist for ITSM
Virtual Agent
ITAM

Location: St. Louis, MO (hybrid)

Compensation: USD 65 - 75 per hourly

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