Servicenow Itbm Developer Jobs

1 job found

2d ago

Senior Software Developer

CGI Group, Inc. United States

United States

2d ago

$90k - $176k/yr Full time Senior Cloud Operations Data Integration

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Job Description

Lead enterprise-grade ServiceNow delivery as a technical authority, shaping end-to-end architecture and guiding Agile execution in a SAFe environment.

Responsibilities

Architect end-to-end ServiceNow solutions across ITSM, ITOM, ITBM, HRSD, CSM, Discovery, and Service Mapping
Apply SAFe to plan, design, and deliver scalable platform capabilities
Run technical discovery, requirements analysis, and solution design sessions with product owners, stakeholders, and developers
Define and maintain architectural standards, integration patterns, data models, and governance frameworks
Provide hands on technical leadership for workflow design, scripting, configurations, and integrations (REST/SOAP)
Design and govern CMDB modeling, Discovery, and Service Mapping
Drive automation using Flow Designer and IntegrationHub
Support Agile team execution by participating in PI Planning, solutioning, sprint execution, backlog grooming, and technical decision making
Maintain platform health with focus on performance, security, compliance, and upgrade readiness
Mentor developers, conduct technical reviews, and reinforce best practices
Collaborate with enterprise architects and cross functional groups to align ServiceNow strategy with organizational roadmaps
Identify opportunities to improve automation and process, including adoption of emerging ServiceNow capabilities such as AI, Virtual Agent, and Workspace

Requirements

Extensive hands on experience designing and implementing complex ServiceNow solutions
Deep understanding of SAFe or other Agile frameworks, including experience participating in PI planning and Agile ceremonies
Strong proficiency in JavaScript, Glide API, ServiceNow scripting, integration patterns, and platform architecture
Experience with CMDB, Discovery, Service Mapping, ITSM, ITOM, ITBM, GRC/IRM, or HRSD
ServiceNow certifications strongly preferred, including CSA, CAD, CIS ITSM, CIS Discovery, CIS Service Mapping, and related credentials
Strong communication and documentation skills, with the ability to interface with executives and technical teams

Technologies

ServiceNow
SAFe
JavaScript, Glide API
REST, SOAP
Flow Designer, IntegrationHub
CMDB, Discovery, Service Mapping
ITSM, ITOM, ITBM, GRC/IRM, HRSD
AI, Virtual Agent, Workspace
Jenkins, Bitbucket, UCD, SonarQube
AWS, Azure

Additional Qualifications

Experience in large enterprise or federal environments
Knowledge of cloud platforms (AWS, Azure) and DevOps tooling (Jenkins, Bitbucket, UCD, SonarQube)
Hands on experience with automation, generative AI features, and emerging ServiceNow capabilities
Ability to mentor teams, provide architectural governance, and lead technical roadmaps

Location and Compensation

Location: United States (onsite)
Salary: USD 89,600 - 176,300 per year

Benefits

Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well being programs

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