Senior Software Engineer

Senior Software Engineer role at AikiTech building and operating LLM-powered applications and production systems for public agencies.

Responsibilities

• Build and operate LLM-powered applications on public-cloud platforms, including government-approved environments
• Own prompt design, model evaluation, retrieval, guardrails, and production observability
• Evaluate additional commercial or open-weight models as appropriate
• Design scalable, secure backend services and data pipelines using Python
• Develop versioned evaluation and regression-testing frameworks to measure accuracy, latency, and failure modes before releases reach customers
• Work on real-time and near-real-time audio pipelines, including telephony integrations, streaming transcription, call metadata, and latency-sensitive flows
• Extend the core GenAI platform with configurable capabilities and integrations aligned to individual agencies’ workflows and data environments
• Design and operate infrastructure in AWS GovCloud and Microsoft Azure Government, including identity and access management, networking, encryption, secrets management, deployment automation, infrastructure as code, logging, and monitoring
• Embed security and privacy across the development lifecycle using least-privilege access, encryption, audit logging, data-retention controls, vulnerability management, testing, and documented change control
• Own engineering controls and supporting evidence for SOC 2 work and CJIS-alignment assessments, including remediation of technical findings
• Lead design and code reviews, mentor less-experienced engineers, and produce clear technical documentation for engineers, auditors, customers, and agency stakeholders

Requirements

• 6+ years of professional software engineering experience with significant ownership of production systems or major production components
• Strong Python skills and experience building production backend services, APIs, and data-processing systems
• Hands-on experience building LLM API-based applications, including retrieval, embeddings, evaluation, structured outputs, and/or model observability
• Production experience with AWS, Microsoft Azure, or another major public-cloud platform, including several of: identity and access management, networking, containers or serverless, infrastructure as code, monitoring, and CI/CD
• Experience designing for security, reliability, and maintainability, not only getting prototypes working
• Strong debugging and problem-solving skills across application, infrastructure, and integration layers
• Ability to communicate clearly with engineers, nontechnical stakeholders, customers, and external assessors
• Bachelor’s degree in Computer Science (or higher) required

Technologies

• Python
• LLM APIs
• Retrieval
• Embeddings
• Structured outputs
• AWS
• Microsoft Azure
• AWS GovCloud
• Microsoft Azure Government
• Identity and access management
• Networking
• Containers
• Serverless computing
• Infrastructure as code
• Monitoring
• CI/CD
• Encryption
• Secrets management
• Audit logging
• SOC 2
• CJIS
• CIJIS-aligned security program

Benefits

• Competitive salary based on experience and qualifications
• Participation in AikiTech’s stock compensation plan
• Comprehensive health benefits
• Paid time off
• Access to a 401(k) plan
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Preferred Experience

• Building production software for, or alongside, government agencies or public-sector vendors
• Supporting customer deployments involving security reviews, technical integrations, or regulated data
• Public-safety technology experience such as 911 systems, PSAP operations, CAD, NG911, emergency communications, or telephony
• Experience in SOC 2, CJIS-aligned, FedRAMP, StateRAMP, or similarly regulated environments, including implementing engineering controls and responding to assessment findings
• AWS GovCloud, Microsoft Azure Government, or other government-cloud environments
• Real-time audio processing, VoIP or SIP, streaming transcription, or event-driven architectures
• FERPA, COPPA, student-data privacy, or education technology experience
• Firsthand professional experience in public safety, emergency communications, or military environments

Work Authorization and Personnel Requirements

• Applicants must be legally authorized to work in the United States at the time of hire
• AikiTech is unable to provide or assume employment-visa sponsorship for this position

Location

• On-site in Scottsdale, Arizona, where the engineering team and integration environment are based
• Work closely with people building, deploying, and supporting the platform to support critical technology for public agencies outside traditional coastal technology hubs