Production Data Engineer
Job Description
Toyota Financial Services Site Reliability Engineering is seeking a Production Data Engineer to troubleshoot and drive resolution of production issues across financial software and systems, partnering with product and engineering teams.
Responsibilities
- Serve as the primary point of contact for production support, owning and resolving tickets across multiple business units
- Triage and prioritize support tickets based on urgency and impact
- Perform root cause analysis and apply critical thinking to resolve complex production problems
- Analyze support ticket trends to identify recurring issues and implement long-term solutions
- Document processes, resolutions, and recurring issues for knowledge management and training
- Recommend and implement process improvements to reduce ticket volume and improve efficiency
- Monitor system performance and proactively address potential issues
- Collaborate with the Major Incident Management team to address and resolve critical production environment issues
Requirements
- Bachelor’s degree in information technology or a related field
- 3+ years of experience designing and implementing data pipelines across multiple systems and platforms
- 5+ years of experience applying data and systems engineering principles across the data lifecycle
- 4+ years of experience working with operational and analytical workloads
- Experience building and supporting full-stack data engineering solutions
- Experience developing reusable and scalable data frameworks
- Experience understanding functional and non-functional requirements gathering
- Strong troubleshooting and problem-solving skills
- Strong communication and collaboration skills
- Familiarity with Enterprise Data Warehouse, ETL, and Data Management concepts and processes
- Experience working with cloud-based, analytical, distributed, and open-source technologies
- Hands-on experience with AWS, Snowflake, MongoDB, and PostgreSQL
- Familiarity with optimizing cloud resource usage and cost through rightsizing and autoscaling configurations
- 4+ years of experience automating operational tasks and incident response using scripting and infrastructure as code (Terraform, CloudFormation)
Technologies
- AWS
- Snowflake
- MongoDB
- PostgreSQL
- Terraform
- CloudFormation
- Python
- Java
- SnowSQL
- GitHub
- Gradle
- Maven
- Jenkins
- ETL
- Enterprise Data Warehouse
- SQL
- PL/SQL
Added Bonus If You Have
- Knowledge of networking and security principles
- Ability to navigate through UI and understand end-to-end process
- Experience successfully analyzing and documenting complex business processes
- Knowledge of Agile/Lean framework and methodology
- Proficiency in either Python, Java, and SnowSQL
- Experience using GitHub, Gradle, Maven, and Jenkins
- Experience writing and optimizing advanced SQL and PL/SQL queries and stored procedures for efficient data processing and transformation
Benefits
- Professional growth and development programs and tuition reimbursement
- Vehicle purchase & lease programs
- Comprehensive health care and wellness plans for your entire family
- Flextime and virtual work options (if applicable)
- Toyota 401(k) Savings Plan with a company match and an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, childcare, schools and more
- Flexible spending accounts
- Relocation assistance (if applicable)
- A work environment built on teamwork, flexibility and respect
Work Authorization
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for TH. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment now or in the future, and you should not apply if you will require Toyota to assist with immigration support or sponsorship now or in the future.
Equal Opportunity
- Applicants are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law
Have a question or need assistance with your application or special accommodations? Email [email protected].