Data Engineer III

American Express is seeking an experienced Data Engineer III for an onsite role in Phoenix, AZ. This position combines enterprise database engineering with 24x7 production responsibility across on-premises and cloud platforms. You will help keep critical systems reliable, performant, and scalable while working with modern automation and observability tools. Salary range is USD 103,750 - 174,750 per year, based on experience.

What you’ll work on

You will support, engineer, and optimize enterprise database platforms spanning on-premises and cloud environments. The scope includes 24x7 production support for PostgreSQL, YugabyteDB, SQL Server, SingleStore, and additional cloud-native database services including:

• Amazon Aurora PostgreSQL
• Amazon Aurora MySQL
• Google Cloud SQL
• Google Cloud Spanner

Day to day, the focus is on high availability, reliability, performance, scalability, and operational stability. You will use proactive monitoring and automation, contribute to continuous platform improvement, and apply incident response practices. The role also involves self-healing capabilities and ongoing enhancements to reduce operational risk and improve system behavior over time.

Responsibilities

• Support, engineer, and optimize enterprise database platforms across on-premises and cloud environments
• Provide 24x7 production support for PostgreSQL, YugabyteDB, SQL Server, SingleStore, and cloud-native database services such as Amazon Aurora PostgreSQL, Amazon Aurora MySQL, Google Cloud SQL, and Google Cloud Spanner
• Maintain availability, reliability, performance, scalability, and operational stability through proactive monitoring, automation, self-healing capabilities, incident response, and continuous platform improvement

Requirements

• 8+ years of hands-on DBA experience supporting PostgreSQL, YugabyteDB, SQL Server, and cloud-native databases such as Amazon Aurora PostgreSQL, Amazon Aurora MySQL, Google Cloud SQL, and Google Cloud Spanner
• Strong DBA experience across installation, configuration, upgrades, patching, monitoring, troubleshooting, backup and recovery, replication, and high availability
• Deep technical knowledge of PostgreSQL, SQL Server, YugabyteDB, and cloud-native database platforms
• Proven troubleshooting ability for complex production issues involving performance, query optimization, workload management, capacity planning, latency, availability, and reliability
• Automation and DevOps experience using Python, Unix shell scripting, Ansible, Terraform, GitHub, and CI/CD pipelines
• Hands-on experience with AWS and/or GCP, Infrastructure as Code, and observability tools such as Grafana and DMC
• Understanding of data engineering concepts such as data ingestion, ETL/ELT, data pipelines, data integration, and support for high-volume data workloads
• Knowledge of ITIL processes including Incident, Problem, and Change Management, plus Disaster Recovery and root cause analysis
• Strong troubleshooting, communication, ownership, and collaboration skills in a 24x7 production support environment
• Solid understanding of database setup, configuration, administration, and replication
• Ability to learn quickly, work independently, and take ownership of assigned responsibilities
• Willingness to provide rotational weekend and off-hours support as needed
• Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions

Technologies

• PostgreSQL, YugabyteDB, SQL Server, SingleStore
• Amazon Aurora PostgreSQL, Amazon Aurora MySQL
• Google Cloud SQL, Google Cloud Spanner
• Python, Unix shell scripting, Ansible, Terraform, GitHub, CI/CD pipelines
• AWS, GCP, Infrastructure as Code, Grafana, DMC
• ETL/ELT, ITIL, Incident, Problem, Change Management, Disaster Recovery

Benefits

• Competitive base salaries and bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through the Healthy Minds program
• Career development and training opportunities