Incident Management

Incident Management Developer Jobs

3 jobs found

Today

Lead Data Engineer with Databricks & DBT Exp

Realign LLC Irvine, CA

Irvine, CA

Today

$120k+/yr Full time Manager Apache Airflow Automation

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Job Description

Realign LLC is seeking a Lead Data Engineer to direct enterprise-scale data engineering efforts in an onsite capacity in Irvine, CA. This role serves as a Data Engineering Tower/Pod Lead, coordinating onshore, nearshore, and offshore teams to deliver end-to-end data platform capabilities with strong attention to stability and SLA adherence, with relevant background in asset management.

Responsibilities

Lead and manage the Data Engineering Tower, overseeing multiple teams and delivery pods.
Own end-to-end data platform delivery, focusing on operational excellence and SLA adherence.
Drive scalable data pipeline development, strengthening data quality and platform reliability.
Manage cross-functional dependencies, support stakeholder communication, and coordinate issue escalations.
Ensure high availability with monitoring, alerting, and production support readiness.
Collaborate with business, portfolio management, and technology leadership teams.
Define and implement best practices for platform governance, operational readiness, and performance optimization.

Required Qualifications

Strong experience with Databricks, DBT, Apache Spark, and performance tuning.
Expertise in Apache Airflow and Astronomer for workflow orchestration and DAG design.
Deep understanding of Data Engineering, ETL/ELT, and large-scale data platforms.
Experience with CI/CD, DevOps, Infrastructure as Code (IaC), and automation.
Strong platform management, monitoring, and incident management experience.
Excellent leadership and stakeholder management skills.

Technology Stack

The role emphasizes hands-on experience across the following technologies: Databricks, DBT, Apache Spark, performance tuning, Apache Airflow, Astronomer, ETL/ELT, CI/CD, DevOps, Infrastructure as Code (IaC), automation, monitoring, and incident management.

Preferred Domain Experience

Asset Management
Investment Management
Capital Markets
Portfolio & Market Data Platforms

Location and Compensation

This position is onsite in Irvine, CA and offers an annual salary of USD 120,000.

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25d ago

Lead Software Engineer- Technical Support Engineer- Authentication & Authorization Platforms

JPMorganChase Jersey City, NJ

Jersey City, NJ

25d ago

$157k - $215k/yr Full time Authentication & Authorization Certificate Management Cloud Platforms

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Job Description

JPMorgan Chase is seeking a Lead Software Engineer for the Authentication & Authorization Technical Support Engineering (Auth & Auth TSE) team within the Chief Technology Office. This role provides in-region, front-line technical support for identity and authentication systems, owning complex, customer-facing integration incidents end to end and delivering durable technical fixes.

Role Scope and Impact

As an in-region escalation point across the Auth & Auth portfolio, you will help strengthen resiliency for critical authentication functions. You will collaborate with engineering customers to design and validate their integrations across flow selection, federation setup, onboarding, and secure credential handling, while also providing regional escalation coverage and mentoring other engineers as needed.

Key Responsibilities

Act as a front-line, in-region technical support point across the Auth & Auth portfolio, improving resiliency for critical authentication functions.
Partner with engineering customers to design and validate integrations, including flow selection, federation setup, onboarding, and secure credential handling.
Own complex incidents spanning multiple systems, drive them to resolution, and support maintenance and release work around those incidents.
Read and write code daily, including reproductions, diagnostic tooling, and reviews of customer integration code.
Author and review runbooks and root-cause write-ups.
Provide regional escalation coverage and support efforts to bring other engineers up to speed.
Apply creative software solutions, design, development, and technical troubleshooting with the ability to address problems beyond routine approaches.
Drive adoption of enterprise-authorized AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes, including AI-assisted code review/refactoring, test strategy acceleration, and incident or root-cause analysis support.
Establish consistent validation standards such as secure coding, peer review, and automated testing, and promote reuse of effective patterns across the team.
Use tools within the software development lifecycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Identify opportunities to eliminate or automate remediation of recurring issues to enhance operational stability of software applications and systems.

Requirements

Formal training or certification on software engineering concepts and 5+ years of applied experience.
Customer-facing solution design: proven experience working with engineering customers to understand problems and help design fixes, rather than only relaying information.
Coding and scripting proficiency: ability to read and write code to reproduce issues and review customer integrations, across languages as needed.
Technical writing and review: clear documentation and constructive review of others’ work.
Broad systems integration experience: demonstrated ability integrating across many systems, protocols, and languages, and reasoning across the full path from client to resource.
Root-cause diagnostic rigor: follow evidence such as logs, traces, and tokens rather than guessing.
Incident and release support discipline: ability to stay steady under pressure with sound escalation judgment.
Strong communication with both technical and non-technical audiences.
Advanced proficiency in one or more programming language(s).
Demonstrated experience leading effective use of approved AI-assisted software development tools for coding, code review, test acceleration, and troubleshooting, including setting expectations for validating correctness, performance, and security.
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs and outputs, and coaching engineers on safe and compliant adoption within delivery practices.

Technologies and Platforms

Entra
Google Cloud
AI-assisted engineering practices
x509
mTLS
PKI
Token- and assertion-based approaches
Certificate and key registration and rotation
Least privilege
Public-cloud identity providers

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Preferred Qualifications, Capabilities, and Skills

Experience with modern authentication and federation protocols (token- and assertion-based).
Broader IAM knowledge including auth models, certificate and key registration and rotation, onboarding, and least privilege.
Familiarity with directory services and enterprise access platforms.
Experience with federated identity across firm and public-cloud providers.
Comfort with observability tooling and PKI basics (x509, mTLS, signing-key mismatches).
In-region experience supporting high-risk locations.

Location, Experience, and Compensation

Location: Jersey City, NJ (onsite)
Experience: 5+ years required
Compensation: USD 156,750 - 215,000 per year

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6mo ago

Senior ServiceNow Developer

Verisign Reston, VA Hybrid

Reston, VA

6mo ago Closed

$136k - $184k/yr Full time Python Senior AngularJS

This position is no longer accepting applications (closed May 18, 2026).

Job Description

Verisign is seeking a Senior ServiceNow Platform Engineer to own the end-to-end design, deployment, and governance of ServiceNow initiatives across ITSM, ITAM, ITOM, SecOps, GRC, and TPRM. This hybrid role, based in Reston, VA, blends strategic platform leadership with hands-on delivery, collaborating with business and IT stakeholders to deliver scalable, secure solutions that align with organizational goals. The position offers a competitive salary range of USD 135,800 to 183,800 per year and requires at least 8 years of experience along with a bachelor’s degree.

Platform Responsibilities

Lead the overall design of the ServiceNow platform to align with business objectives and industry best practices; collaborate with executives, stakeholders, and technical teams to implement innovative solutions on the ServiceNow platform; define platform roadmaps that emphasize scalability, performance, stability, and auditability; design workflows, integrations, and modules to extend platform capabilities.
Drive end-to-end implementation of ServiceNow solutions, covering Core foundation, ITSM, ITAM, ITOM, SecOps, GRC, TPRM, and other relevant modules; manage platform upgrades and ensure applications are optimized and compliant with enterprise security and governance standards; provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs; maintain documentation of solutions.
Provide leadership in process governance and technical best practices; mentor a team of ServiceNow engineers; collaborate across IT, Security, Engineering, Finance, and HR to drive platform adoption and success; demonstrate the ability to meet strict deadlines and lead multiple teams.
Engage with executive leadership to understand business objectives and deliver solutions with tangible value and measurable outcomes; coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones.
Establish technical governance and best practices to continuously improve platform performance and operational efficiency; stay current with the latest ServiceNow trends and releases, applying new technologies to enhance the platform; foster a safe environment for engineers to experiment with solutions that address organizational needs.

Requirements

8+ years of experience with ServiceNow, including deep expertise in ITSM, ITAM, ITOM, SecOps, GRC, and TPRM modules.
Strong architecture and design experience for ServiceNow implementations, including workflows, custom apps, and integrations.
Proven track record leading technical teams, governance, and delivering large-scale projects.
Proficiency with scripting languages used on the ServiceNow platform (JavaScript, Glide) and Service Portal technologies (HTML, CSS, AngularJS, SASS, Bootstrap).
Solid understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Management processes.
Experience integrating ServiceNow with external systems via REST/SOAP APIs, Integration Hub, and Spokes.
Nice to have Perl and Python programming in a Linux environment.
Experience with Agile, Scrum, and Kanban development methodologies.
Proven ability to mentor technical teams and foster a collaborative, high-performance culture.
Excellent verbal and written communication skills, with the ability to present complex concepts to business leaders and stakeholders.
Bachelor's degree in IT, Business, or a related field preferred or equivalent work experience.
ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar), ServiceNow Certified System Administrator (CSA), and ServiceNow Certified Application Developer (CAD).
ITIL v3/v4 certification is a plus; Certified Technical Architect (CTA) is a big plus.

Technologies

ServiceNow, ITSM, ITAM, ITOM, SecOps, GRC, TPRM
JavaScript, Glide
HTML, CSS, AngularJS, SASS, Bootstrap
REST APIs, SOAP APIs, Integration Hub, Spokes
Perl, Python
Linux
CMDB, Asset Management, Discovery, Portal
Incident, Problem, Change Management

Benefits

Discretionary bonus based on individual and company performance
Discretionary stock awards
Hybrid work schedule

Additional Information

Our Careers Page
Our Benefits Summary
Verisign in the Community
Our EEO Statement
Our Privacy Notice for Job Applicants/Candidates
Reasonable Accommodations

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Incident Management Developer Jobs

Lead Data Engineer with Databricks & DBT Exp

Lead Software Engineer- Technical Support Engineer- Authentication & Authorization Platforms

Senior ServiceNow Developer

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