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Senior Analyst / Developer - Guidewire PolicyCenter (US Products)

REVAU Southlake, TX

Southlake, TX

Today

Full time Senior Atlassian Guidewire

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Job Description

REVAU is looking for a Senior Analyst / Developer specializing in Guidewire PolicyCenter to support and enhance U.S. commercial insurance products as part of the Application Support team. This hybrid role in Southlake, TX focuses on Level 2/3 production support and delivering enhancements using Guidewire tools for U.S. products and BillingCenter.

Why this role

Impactful support work across U.S. products, with ownership of incident analysis, resolution, and sustainable fixes.
Hands-on Guidewire development using Gosu, PCF, integrations, and batch processes.
Strong collaboration with U.S. business teams and a managed services provider (EY), plus participation in testing and deployments.
Comprehensive benefits including multiple medical options (including an HSA-eligible plan), employer contributions, and employer-paid coverage.

What you’ll do

Provide Level 2/3 production support for U.S. products, performing analysis, diagnosis, and resolution of incidents in PolicyCenter and BillingCenter.
Conduct root cause analysis and recommend sustainable solutions.
Track incidents and requests in Jira, partnering with U.S. business teams and EY.
Analyze business requirements from U.S. teams and translate them into technical solutions.
Configure and enhance U.S. products including coverages, business rules, forms, rating, and workflows.
Deliver Guidewire development using Gosu, PCF, integrations, and batch processes.
Support functional and user acceptance testing (UAT), and participate in production deployments.
Document solutions in Confluence and promote Guidewire best practices.

U.S. product scope

The role supports REVAU’s U.S. specialty trucking MGA on Guidewire PolicyCenter and BillingCenter (on premises, v10), including:

Commercial Auto: auto liability for trucking operations, including garage and non-trucking liability.
General Liability: commercial general liability for trucking and related operations.
Motor Truck Cargo: carrier-specific coverage for goods in transit, written standalone or bundled with Auto Physical Damage, rated through Excel-based raters integrated with PolicyCenter.
Open Market: policies placed with carriers outside delegated binding authority, including coverages complementing the trucking program, rated externally and processed through a Billing Only line.

Required qualifications

Minimum five years of experience with Guidewire PolicyCenter.
Experience gathering and analyzing business requirements, facilitating workshops, and writing user stories.
Experience with production support and incident resolution.
Experience with Jira and Confluence, plus functional and UAT.
Experience with Guidewire PolicyCenter v10 or later.
Strong analytical skills.

Additional experience (preferred)

BillingCenter experience.
Experience with Guidewire SBT.
Knowledge of the U.S. trucking industry.
French language skills are a plus, not required.

Benefits and time off

Four medical plan options, including an HSA-eligible plan, with an employer contribution toward employee-only coverage.
Two dental plan options with an employer contribution, plus voluntary vision coverage.
Employer-paid basic life and AD&D, and employer-paid long-term disability coverage.
Freshbenies healthcare-navigation and virtual-care resources, plus employee-assistance and wellness resources.
Voluntary life and AD&D, short-term disability, and additional voluntary coverage options.
Paid time off and company holidays.

Work environment

Regular computer and telephone work, with review of detailed records and collaboration with internal and external partners.
Standard business hours with occasional additional hours based on business needs.
Reasonable accommodations are available to qualified individuals with disabilities.

Tools you’ll work with

Guidewire PolicyCenter, Guidewire BillingCenter, Gosu, PCF, Jira, Confluence, Excel-based raters, SBT, and batch processes.

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